Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences. Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 12 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do. SCHEDULE: Full Time TRAVEL REQUIRED: 0% - 10% COMPENSATION: $51,790.00 to $95,645.00 base salary plus potential for variable compensation. Base pay is determined by your skills, qualifications, experience, and location. Farm Credit Mid-America/Rural 1st may compensate outside of the salary range for bona fide reasons not related to membership in a protected class. About Our Opportunity Our Rural 1st Construction Specialist Specialist provides exceptional, first-level, internal and external customer service by activating construction loans and timely and accurately disbursing funds throughout the construction process. Team members in this role work closely with borrowers, lenders, builders, subcontractors and suppliers, efficiently moving construction loans through the process in accordance with stated Rural 1st guidelines. This position requires existing NMLS registration under the SAFE Act, or the ability to obtain the same upon hire, and maintenance of a status in good standing during employment. How You Will Spend Your Time
- Establishes, develops, and maintains strong internal and external customer relationships by coaching others and consistently providing quality service that is timely, thorough, responsive, and exceeds customer expectations.
- Enters new construction loans in the consumer construction loan disbursement system. This includes, but is not limited to, setting up loan budget; reviewing data input for accuracy and verifying the new loan set up line item budgets are in accordance with approval.
- Sets up construction loan disbursement files; works with the customer and builder to set expectations and build relationships throughout the construction process.
- Timely processes all construction loan disbursements. Reviews, analyzes and disburses construction loan draws per stated guidelines and with appropriate approval(s). Obtains change orders for each draw request to verify collateral is correct. Approves draw request in the consumer construction loan disbursement system.
- Orders third party inspection reports; balances borrower's construction loan budget against lender records and borrower's time frame.
- Monitors timeliness of receipt and approval of inspection and documentation for each file draw. Schedules and inputs all disbursement transactions and requests into the system. Prepares and presents disbursement documentation from the system; monitors and balances disbursement report.
- Monitors interest reserve adequacy on all accounts; assures accurate billing if and when interest reserves are exhausted.
- Monitors use of borrower's soft cost funds and disburses funds on borrower's behalf.
- Calculates the disbursement draw funding to the specific line item in the budget, identifying insufficient funds in the budget line item as well as the overall budget and obtaining appropriate approval for budget change request.
- Maintains current property and general liability insurance for all files.
- Scans and saves all disbursement documentation in the document repository system.
- Interfaces with internal and external stakeholders to manage the servicing of loan portfolio.
- Runs and tracks reports for loan progress and status; verifies adequate insurance and fees have been communicated to the customer, takes appropriate action to keep files moving efficiently.
- Provides excellent customer service to internal and external customers; works in accordance with department guidelines and association core values.
- Adheres to compliance standards for all processes and procedures for assigned job function and designated responsibilities.
Minimum Education & Experience High School Diploma/GED required. 4-6 years experience in customer or financially related services. This level demonstrates ability to become fully functional through training and job experience. Bachelor's Degree in Business or related field preferred. Experience in customer or financially related services. This level demonstrates ability to become fully functional through training and job experience. Candidates should be willing and able to work until 6:00pm EST, Monday through Friday, based on the needs of the business.
Mental & Physical Requirements While engaged in this position, team members will routinely sit, use hands for tasks, and communicate orally. Standing or walking is frequently required, while occasional demands include reaching with hands and arms, and lifting or moving up to ten pounds. Vision requirements encompass close and distance vision. The work environment typically has a moderate noise level. This role may entail a blend of mental and physical capabilities, requiring strong mental acuity, problem-solving skills, and occasional physical tasks such as standing, lifting, or extended computer usage. Some roles may require physical or mental requirements related to driving, such as a valid driver's license, and the ability to drive a long-distance. Reasonable accommodations will be considered for individuals as requested. Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family. Here is a highlight of our
Total Rewards and Benefits. Farm Credit Mid-America is an equal opportunity employer, and all applicants will receive consideration for employments without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other category protected by law. #LI-HYBRID