Rural Addressing Technician
: Job Details :

Human Resources

105 Albright Street, Suite J Taos, New Mexico 87571

Telephone: (575) ###-#### Facsimile: (575) ###-####

www.taoscounty.org/jobs

Email applications to ...@taoscountynm.gov

Employment Opportunity

Internal/External

OPEN UNTIL FILLED

JOB TITLE: Rural Addressing Technician SALARY: $20.43

DEPARTMENT: Planning and Zoning POSITION STATUS: FULL-TIME

FLSA STATUS: Non-Exempt UNION ELIGIBILITY: Eligible

I. POSITION FUNCTION SUMMARY:

Acts as the first point of contact for rural addressing and floodplain management enquiries in the Taos County Planning Department. Supports the functions of the Taos County E-911 Rural Addressing Program (Taos County Rural Addressing Ordinance), the FEMA Floodplain Management Program (Taos County Flood Damage Prevention Ordinance) and the Taos County Fire Wise Communities program. Answers phone and meets with the public; provides information to inquiring parties and responds to general questions related to department functions. Also performs a variety of full performance, routine administrative and complex clerical duties as needed to expedite the administrative, technical or clerical functions of the planning department.

Department Job Assignments: This Job Description is intended to be somewhat general in nature with respect to the job family, and as such it does not detail all duties of a particular job assignment. Additional duties, responsibilities, and accountabilities may be assigned to an employee in this position depending on the Department Job Assignment.

II. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

The following statements are essential functions of this position and not intended to be all-inclusive; rather, they are intended to describe the general nature and level of work to be performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of the employee, and an employee may be directed to perform other reasonably related job duties and responsibilities. The incumbent will be required to follow any other instructions and to perform any other duties reasonably requested by their supervisor. Taos County reserves the right to revise or change the job duties and responsibilities as the need arises, based on business need, and this Job Description may be updated accordingly. This Job Description does not constitute a written or implied contract of employment.

Job Duties:

* Provides initial contact with the general public seeking information regarding zoning, subdivision, business registrations and sign permits; determines necessary application forms and may assist the public with completion.

* Interacts with internal and external customers in person, over the phone and electronically to answer questions relating to rural addressing, mapping requests and other areas of responsibility related to this job.

* Accurately verifies and issues addresses utilizing all available technology and information, including GIS and other databases.

* Properly utilizes ArcGIS or other GIS desktop and web mapping software to view, create, and edit data.

* Methodically researches land ownership records, plats and warranty deeds to accurately determine property location and ownership. Thoroughly conducts research through all available resources including GIS, paper records and databases.

* Produces official documentation relating to addressing, floodplain review, and construction permits. Including address verifications, floodplain determinations, and rural addressing mailings.

* Creates maps upon request from internal and external customers, in a timely manner. These may include requests for new or existing Neighborhood Association zoning maps, requests from external agencies working on projects for Taos County or the general public in relation to Rural Address information.

* Utilizes printers, plotters and scanners to digitize data and produce paper copies of maps and documents from electronic copies.

* Correctly digitizes and archives documentation on a daily basis.

* Creates house number placards.

* Adheres to State and County mandated addressing and public safety standards, methods and protocols in daily workflow.

* On occasion, may be required to conduct field verifications and post-processing of coordinate data, utilizing GPS equipment to pinpoint coordinates and measurements for various county parcels, structures, physical addresses, roads, landmarks etc.; may perform general field survey duties as needed.

* Properly processes road name and address change requests, including identifying property owner information, communicating with internal and external organizations, and creating and filing all necessary paperwork.

* Assists in the enforcement and implementation of the Taos County Rural Addressing Ordinance.

* Is familiar with FEMA's National Flood Insurance Program.

* Uses FEMA Flood Insurance Rate Maps (FIRM) and mapping data to determine if development and construction projects require a Taos County Floodplain Development Permit.

* Assists in the design and maintenance of necessary paperwork for the administration of Rural Addressing Ordinance and Flood Damage Prevention Ordinance.

* Assists in the implementation of the Firewise Community Program.

* Supports the work of the Rural Addressing Coordinator and/or the Rural Addressing Specialist.

* Performs accurate document filing and maintenance.

* Operates personal computer and various software applications, composes formal documents, records maintenance, and data input.

* General Duties and Responsibilities:

* Works collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization, treats them with respect, courtesy and consideration, and shows understanding and the appropriate support of other team members to help get the job done.

* Provides assistance, information, guidance and resources to diverse groups of customers, clients and others outside of the organization; treats them in a friendly manner with professionalism, helpfulness, respect, courtesy and consideration at all times regardless of circumstances.

* Maintains regular, dependable attendance and punctuality, and physical presence at the assigned worksite; must interact directly with people at the worksite on a regular basis.

* Complies with and actively supports all applicable workplace environmental health and safety policies, work rules, and practices, giving maximum effort to performing job functions in a manner that protects the health and safety of the employee, co-workers, and the general public.

* Performs other duties as assigned and which are deemed necessary or desirable by Taos County.

* Processes payment for permits issued by the Planning Department.

III. CORE TAOS COUNTY VALUES, BEHAVIORS, & COMPETENCIES:

As a requirement of their employment, all Taos County employees are expected and required to support and demonstrate Taos County's core values and behaviors, and to perform the essential functions and elements of this position competently. Employees are expected to demonstrate these values and behaviors through their behavior and performance throughout the course of the introductory period of employment and continuing throughout employment with Taos County. The values, behaviors, and competencies that need to be demonstrated by all Taos County employees include but are not limited to:

* Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring Taos County policies and all regulatory requirements.

* Customer/Client focus: Striving for high external and internal customer/client satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer/client, rather than on self, department, or organization.

* Clear Communication: Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listens attentively and ensures all parties involved understand communication; responds in a timely manner using appropriate communication methods.

* Interpersonal Skills: Interacts effectively with others using discretion, empathy and self-regulation when working toward resolution of divergent interests; recognizes and appreciates the quirky or unusual traits of others.

* Professional Expertise: Achieves a proficient level of ability or knowledge in job-related areas; continues to grow with the changing requirements of the job.

* Adaptability: Adjusts to changing circumstances by altering attitudes and behaviors; displays resilience and flexibility in response to setbacks and stressful situations with energy and optimism.

* Collegiality: Being helpful, respectful, approachable, and team oriented, building strong working relationships and a positive work environment.

* Initiative: Takes action to influence events, generate ideas for improvement, takes advantage of opportunities, and does not wait to be told what to do next.

* Efficiency and Continuous Improvement: Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things

* Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement in personal and professional growth & development, performance, and productivity.

* Team Player: able to work collaboratively with others in the organization, and to work well with diverse groups of people and gain and maintain of respect of others, both inside and outside Taos County.

* Decision Making: Uses sound judgment to make good decisions based on information gathered and considers all pertinent facts and alternatives before deciding. Commits to decision.

* Performance Standards: Sets and maintains high performance standards. Pays close attention to detail, accuracy and completeness and follows up on work outputs.

* Problem-Solving: Analyzes problem by gathering and organizing all relevant information. Identifies cause and effect relationships and comes up with best solution.

* Integrity: Shares complete and accurate information. Maintains confidentiality and meets own commitments and adheres to organizational policies and procedures.

* Motivation: Displays energy and enthusiasm, commits additional effort, and maintains a high level of productivity and self-direction.

IV. POSITION SPECIFICATIONS:

Fair Labor Standards Act Provisions:

This position is non-exempt under the provisions of the Fair Labor Standards Act and is subject to the organization's policies and procedures pertaining to overtime hours.

Independence of Action; Supervision Received:

The Rural Addressing Technician works under general supervision of the Rural Addressing Supervisor. Employee works alone on routine work and checks with supervisor only when in doubt. Production generally precedes a check on the quality control. Established methods and procedures are clearly established, and general instructions provided.

Supervision Exercised:

The Rural Addressing Technician is responsible for own work and has no supervisory authority or responsibility; although the Rural Addressing Technician may be responsible for organizing and reviewing the work of volunteers or others working on special projects s/he is overseeing that are assigned by the position's supervisor.

Coordination and Cooperation with Internal and External Parties:

Internal:

Responds to requests for information from the Rural Addressing Supervisor and Planning Director; and works with other department staff on issues and special projects that may have a moderate impact on provision of Taos County's programs and services.

External:

Employee has a minimal amount of independent contact with external parties. Under direction of the Rural Addressing Supervisor, may work with external vendors, applicants, agencies, and others to provide accurate services.

V. POSITION AUTHORITIES AND ACCOUNTABILITIES:

General:

Position has low level of line responsibility and little authority to make independent decisions over an assigned function. A person in this position regularly takes responsibility for a key operation or function due to their level of accountability.

Budgetary/Financial Authority and Accountability:

Position has low to no level of accountability for budgetary or financial decisions, and decisions will have a low level of impact on resource utilization within Taos County. Not responsible for impact on an operating budget for the Department.

Equipment/Asset/Material Authority and Accountability:

Position has a low level responsibility for equipment & other assets, materials, and supplies; proper utilization is required plus accountability for first-level maintenance may be required.

VI. POSITION QUALIFICATIONS AND REQUIREMENTS:

As a requirement of their employment, all Taos County employees are expected and required to perform the essential functions and elements of this position competently, demonstrating adequate progress throughout the course of the training and introductory period of employment and continuing throughout employment with Taos County. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

Required:

* High School Diploma (or GED or High School Equivalence).

* One year certificate from college or technical school.

* At least one (1) year of work experience in related field.

Preferred:

* An Associate's Degree or a Certificate in directly related discipline from a recognized accredited educational institution is highly preferred.

* One (1) year directly related work experience in planning and zoning and or GIS related field.

Substitution:

* Additional education or professional training may substitute for experience requirement.

* Years of experience may substitute for education requirement.

Language Requirements:

Required:

Ability to read and write English in order to understand and interpret written procedures and technical manuals. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from vendors, contractors, supervisors, co-workers, residents, and city/county agencies.

Preferred:

Bi-lingual (English/Spanish)

Certification, Licenses and Registrations:

* Must have (or obtain within 3-months from the date of hire) and maintain a current, valid State of New Mexico driver's license; must have and maintain a Taos County-insurable driving record.

* An employee using their personal vehicle for Taos County business they must have and provide proof of current liability insurance meeting or exceeding State-required minimum coverages, or other coverages required by Taos County.

Training/Professional Development Requirements:

* Must successfully complete all Taos County-required safety and other training within required timeframes.

* Must successfully pass and maintain training certification in all state, Taos County, and/or other training requirements of the position and job assignment.

* Additional training requirements for this position may be mandated by Taos County.

Tools and Equipment Used:

An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools and equipment:

* Standard office equipment and software, including desktop computer, HRIS database, and standard MS-Office applications or equivalent

* Must be able to operate a company vehicle

Other:

* In accordance with the conditional offer of employment, individual must pass drug screen, post-offer physical and other required background investigations.

* Additional drug screening and background investigations may be required depending on the job assignment, regulatory or policy requirements, job transfer, or in accordance with Taos County's Drug-Free Workplace policy.

* Must read and acknowledge Taos County's Non-disclosure agreement.

VII. PHYSICAL & MENTAL DEMANDS and WORKING CONDITIONS

The physical and mental demands, and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Physical Effort and Demand:

* None to insignificant physical demand is required to perform the work; an employee in this position frequently sits at a desk or workstation. Occasionally may be required to conduct site verifications.

Visual Acuity, Hearing, Speaking, Manual Dexterity:

* Must have visual acuity and manual dexterity to perform timely and accurate data entry;

* Must be able to make individual, small group, and large group presentations as required by position

* Must effectively convey ideas, images and goals to diverse group of personalities.

Mental Demand:

* Effective performance requires continual thinking and attention to work/detail demanded by the essential functions of the job.

* Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.

* Must be able to work non-standard work hours occasionally, as required to fulfill job responsibilities.

Environment/Working Conditions:

* Little to no hazardous conditions exist in the work environment. The work environment is pleasant; only minimal negative physical factors exist.

* Moderate amount of negative psychological factors; these factors must be addressed and considered in the performance of duties and have minimal potential for a negative impact on job employees.

Driving/traveling needs:

* May be required to us a county vehicle during working hours to travel to various sites throughout the county.

* May have occasional need to travel for training and conferences both in and out of town.

Safety-Sensitive Position Designation:

* This position is not classified by Taos County as safety-sensitive.

Conditions of Employment

* Employees are required to be in compliance with Taos County's policy on current influenza and other vaccination requirements for employees.