RV PARTS Countersales Full Time Olathe Ford RV, Gardner, KS, US Olathe Ford RV PARTS Counterperson JOB DESCRIPTION Come work for the best! If you are interested in a career in the RV industry, we welcome you to apply today to join our family at Olathe Ford RV center. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary customer service to all of our clients. Complete with on-the-job training and ongoing personal development. BENEFITS
- Competitive pay plan
- Medical/Dental/ Vision/ 401K/ Disability and life insurance/ Paid Vacation and Holiday
- Internal promotion opportunities
- Employee discounts on products and services
Responsibilities
- Oversee the parts sales process from start to finish
- Check in and verify part orders accurately
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
- Multitasking and time-management skills, with the ability to prioritize tasks
- Punctual with strong attendance history
- Willingness to take initiative and work independently
Qualifications
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.