Location: Alvarado,TX, USA
Start your journey with Blue Compass RV as we are looking for a Service Receptionist to join our team. This role is responsible for managing the service center's front desk and administrative tasks. This role involves interacting with customers, scheduling service appointments, handling phone calls, and assisting with various administrative duties.
WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.
COMPENSATION: $12-$14/hourly
OUR BENEFITS
* Medical, dental, vision, disability, FSAs, and life insurance
* Paid Time Off and paid holidays
* 401K
* Pet Insurance
* 5-day work week
* Employee Assistance Program
* Training and Development Programs
* Referral Program
* Legal Coverage
* Identity Theft Protection
* And so much more.
WHAT WE ARE LOOKING FOR:
* Greet customers as they arrive.
* Answer questions about services, pricing, and scheduling.
* Provide a welcoming atmosphere.
* Schedule service appointments for RV maintenance and repairs.
* Manage the service calendar to optimize workflow.
* Confirm and remind customers of upcoming appointments.
* Answer incoming calls and emails, directing them to the appropriate department.
* Follow up with customers regarding service updates or issues.
* Maintain accurate records of customer information and service history.
* Process paperwork for service orders, including invoicing and payments.
* Assist in inventory management for parts and supplies.
* Communicate customer needs and service requests to the service team.
* Keep customers informed about the status of their RV service.
WHAT YOU CAN BRING TO THE TABLE:
* Positive, out-going personality
* Ability to work in a high volume, fast paced environment
* Attention to detail
* Professional, team-oriented attitude
* Ability to work with a variety of RV clients and prospective customers
* Ability to handle and process deposit payments for RV purchases
* There is an opportunity for advancement within the organization for a motivated individual
* Applicants must be able to work until 8 pm depending on store schedule
* Some weekend schedules may be required
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation, benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry... apply with us today!
Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.