Location: Wilmington,OH, USA
POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.
ESSENTIAL JOB FUNCTIONS:
* Manage work assignment including flag time, cause and correction documentation, escalation to supervisors when repair time will exceed allotted time
* Experience performing Pre-Delivery Inspections to prepare an RV for customer delivery
* Knowledge of electrical and electrical diagnostics
o Including: 120AC and 12DC
o Inverters and converters
o Basic knowledge of AC electrical system theory and testing
* Inspect and complete battery maintenance
* Perform engine and generator oil changes
* Perform chassis lube
* Basic woodworking, cabinetry and skills
* Experience inspecting, diagnosing and determining repair or replacement of all major systems and components found in an RV
o Including but not limited to: Brakes, hydraulic systems, air conditioners, furnaces, water heaters, refrigerators, stoves, plumbing, slides, jacks, and LP/propane
* Completing preventative maintenance on various RV components
o Including but not limited to: fuel filter, air filter, hydraulic filter, water separator, air dryer service, axle seals, slide & jacks, brakes, and exterior sealant
* Experience installing RV accessories
o Including but not limited to: Hitches, brake controllers, slide out toppers, satellites, furniture, awnings, back up cameras, Wi-Fi extenders, mattresses, appliances, and vent covers
* Perform tire & brake checks
* Understanding and compliance with OEM and vendor warranty procedures
* Basic understanding of generator operation and maintenance procedures
* Maintain a safe and clean work environment
* Ensure the proper use, care and storage of all tools and equipment
* Provide high level quality repairs on all work assignments
* Attend all company required meetings and training
* Additional responsibilities as requested or required.
QUALIFICATIONS AND EXPERIENCE:
* Minimum 1-year service technician experience or related fields preferred
* RVIA certification helpful but not required
* Prior technical experience in electrical, plumbing, or carpentry is highly desired
* Valid Driver's License and clean driving record to meet insurance requirements
* Must provide own tools
* Must have excellent customer service and communication skills, both verbal and written
PHYSICAL REQUIREMENTS:
* Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs
* Flexibility to cover changing work schedules as needed
* Ability to lift to 70 pounds
* Ability to repeatedly bend, stoop, reach, climb stairs, push and pull
* Must be able to stand / walk for extended periods of time
* Potential exposure to heights and hazards
* Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness
* Ability to work in changing climates and work outside for extended periods
* Ability to perform essential functions with or without accommodation
EDUCATION:
* High School Diploma or equivalent