Westminster UniversityStudent Office SpecialistStudent Employment Position Summary
- Act as the first student point of contact for the Center for Veteran & Military Services (CVMS).
- Serve as an aide to the School Certifying Official (SCO) to certify student VA benefits and track student academic progress.
- Serve as a Lead Peer Mentor in support of the VITAL (Veterans Integration to Academic Leadership) program. Conduct outreach, initial / follow-up consultation (status) sessions, training, and other activities for the VITAL program. Maintain confidential documentation.
- Assist in Center operations through tracking and maintaining office supplies, providing general student support, and helping to maintain a clean and professional office atmosphere.
Required Qualifications
- Student must have served or be currently be serving honorably in the Armed Forces
or
- Student must be military-connected (ROTC or dependent
- Veteran-status preferred
- Must pass a background check Currently: blank
Preferred Qualifications
- Experience providing outstanding customer/student/client support
- Exhibit strong interpersonal and communication skills
- Familiar with Microsoft suite of office products
- Experience in managing confidential information
Primary ResponsibilitiesSchool Certifying Official Aide
- Assist the School Certifying official in certifying student courses and programs,.
- Track student progress
- Aid in identifying student resource needs
Communication
- Communicate and coordinate with other offices and personnel on campus to ensure proper arrangements for scheduled activities and events.
- Conduct Veterans Affairs VITAL (Veterans Integration to Academic Leadership) outreach to new and currently attending student veterans
- Conduct initial VITAL intake interviews and assist in enrollment in VA health care and Veterans Upward Bound Tutoring.
Record Keeping / Clerical Duties
- Maintain accurate reporting for all VITAL actions and events
- Perform clerical duties such as receive and distribute mail, maintain files, make copies,
- develop schedules and calendars, maintain office inventory list, and order office supplies and materials
Customer Service
- Respond courteously and promptly to inquiries and provide excellent front desk customer service.
- Assist guests, staff, faculty and student veterans with information and direction.
Equal Employment Opportunity:Westminster University is committed to a diversified workforce, equal opportunity, and nondiscrimination. To this end, Westminster prohibits any form of discrimination or harassment based on race or ethnicity, color, religion, national origin, sex, age, sexual orientation, gender identification, disabilities, genetic information, status as a veteran, or any other category or classification protected by applicable federal, state, or city laws.