Company
Our client is a spin-off of a leading real estate appraisal management company serving lenders, banks, credit unions and servicers in all 50 states. As a leader in developing proprietary solutions for the appraisal industry, the firm is currently developing software solutions aimed at enhancing the accuracy and efficiency of residential appraisal reviews. The ultimate goal is to bring this, as well as other, software solutions to the market as SaaS solution(s) that meet evolving industry standards and client needs.
Position
The Product Manager will lead the ongoing cultivation and transition of software solutions into robust platforms. The role will require expertise in project management, particularly for proprietary solutions, and a strong understanding of residential appraisal quality control standards, including USPAP, Fannie Mae, and Freddie Mac guidelines. The ideal candidate will work closely with the product and development teams to ensure that the functionality of the offerings align with industry requirements and customer feedback.
Responsibilities
- Project Management: Strong project management skills to coordinate cross-functional teams, manage timelines and ensure successful delivery of product related initiatives.
- Industry Compliance: Ensure that the software solutions adhere to residential appraisal standards, including USPAP, and guidelines from Fannie Mae and Freddie Mac, addressing regular updates and regulatory changes.
- Collaboration with Product and Development Teams: Coordinate with product teams to translate client feedback and pilot program insights into actionable product enhancements.
- User Training and Support: Develop training programs and documentation to onboard users effectively and support them in understanding and navigating all the firm's products/solutions.
- Quality Control Process Improvement: Work on continuous improvement of quality control measures based on feedback, enhancing display, organization, and reliability of findings within all of the products/solutions.
- Feedback Mechanisms: Implement mechanisms for ongoing feedback from pilot users and clients to refine the product and improve user satisfaction and efficiency.
Qualifications
- Bachelor's degree in business, information systems, or related field.
- Proven experience in project management for proprietary software or SaaS solutions.
- Knowledge of residential appraisal standards (USPAP, Fannie Mae, Freddie Mac).
- Experience working in a quality control or appraisal review environment preferred; Certified Residential Appraiser credential is a plus.
- Demonstrated success in collaborating with product and development teams to launch and refine software products.
- Strong communication and organizational skills, with a proactive approach to problem-solving and process improvement.