Job DescriptionPosition Summary: Assist clients in the coordination of care to gain access to treatment services and promote the adoption of behaviors to maintain and improve individual and community health for the clients of Safe Harbor and Medical Respite. Essential Responsibilities: Serve as case manager to Safe Harbor and Medical Respite clients.
- Assist clients in determining the steps needed to take to gain access to treatment services and support the client with identifying and adequately addressing barriers.
- Assess social needs of program participants and provide resources to the extent possible for the client to utilize when in the community.
- Direct, advocate and support clients with gaining prior authorization and coordination of treatment and integrated health services.
- Advises clients individually or in group on issues related to risk prevention, diagnostic screenings, and community resources that improve social determinants of health outcomes.
- Advises clients on issues related to improving general health such as diet or exercise.
- Maintain case records in accordance with Harbor Light standards.
- Assist with transporting clients to scheduled health appointments or referral sites, as needed.
- Is responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
- Participate in outreach activities with outside referral resources and community agencies to promote education on program and to increase utilization of program census.
- Completes required authorization processes and documentation as required for medical respite program participation
- Document and report on program outcomes to ensure outcome standards are met
- Creates and promotes adherence to the documented care plan, developed in coordination with the patient, primary care provider(s) and/or behavioral health provider(s)
- Attends all staff meetings and team conferences.
- Participates in educational courses, seminars, workshops, current literature, and in-service meetings to enhance treatment skills.
- Establishes and maintains a nurturing and supportive environment.
- Establish and maintain professional and timely documentation in the electronic medical records system. The case manager is responsible for his/her own documentation and is expected to review, correct, and seek assistance to ensure compliance.
- Perform other duties as assigned.
Qualifications:Education/Experience:
- A bachelor's degree in social work or an equivalent comparable human services field is required.
- Experience in case management preferred.
Skills, Knowledge Abilities:
- Ability to effectively present information one-on-one, with co-workers, and groups
- Knowledge and skill sufficient to use community resources necessary for independent living.
- Must have ability to understand and carry out written, verbal, and/or demonstrated instructions.
- Able to work alone and as part of a team.
Computer Skills:
- Proficient personal computer skills including e-mail, internet, word processing, spreadsheet, etc.
Certificates and Licenses:
- Valid Michigan Chauffeur License and approved by The Salvation Army MVR
- Community Health Worker certified within 6-months of hire.
- Complete Safe from Harm training, and keep current as needed
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Average Daily Physical RequirementsFrequency Work in stationary position 2 to 5 hours Move about work area 2 to 5 hours Use hands/fingers to handle or feel 2 to 5 hours Reach with hands and arms Less than 2 hours Climb (stairs/ladders) or balance None Bend, stoop, kneel, crouch, or crawl None Communicate with others More than 5 hours Detect flavors or smells None Move objects up to 30 pounds None Visual acuity More than 5 hours Read and understand written word More than 5 hours Drive or travel Less than 2 hours Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Average Daily Environmental ConditionsFrequency Environment: No exposure to extreme heat, cold, noise, chemicals or hazardous equipment. None Medical Environment: Exposure to body fluids, radiation, medical equipment, solvents or chemicals. None Noise: Exposure to constant or intermittent extreme sounds. None Temperature: Exposure to extreme heat or cold either indoors or outside. None Additional Information The Salvation Army offers the following benefits:
- Health Care Benefits which include:
- Medical
- Dental
- Vision
- Hearing
- Flexible spending accounts
- AFLAC
- Voluntary life insurance benefits
- Short-Term and Long-Term Disability options
- Pet Insurance
- Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
- Vesting starts after three years of employment, 100% vested after five years of employment
- The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
- Employee Discounts
- Paid Time Off which includes:
- Sick days begin accruing the first of the month after one full calendar month after employment begins, and you may begin to use sick days after (90) days of employment.
- Up to (4) earned sick days per year may be used as discretionary days.
- Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
- The accrual rate is based upon years of service and approved hours worked.
- You will receive up to 2 personal days and 2 floating holidays per year based on date of hire.
- Birthday off with pay.
- Paid holidays are effective immediately.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.