The Sales Account Manager at Batesville Tool & Die, Inc. (BTD) is responsible for managing key customer accounts, growing existing business, and identifying new business opportunities within the tool & die, automotive parts, powersports, power equipment, appliance, transportation, and other related sectors. This role serves as a key liaison between BTD and its customers, offering technical representation and support across departments. The ideal candidate is highly proactive, well-spoken, and skilled at initiating and closing deals with a high degree of professionalism. In this role, you will play a crucial part in expanding our customer base while continuously prospecting for new business opportunities. Building strong, long-term relationships with clients is essential to ensure continued success and business growth for BTD. RequirementsKey Responsibilities:
- Manage and grow a portfolio of multi-million-dollar accounts in a sustainable manner.
- Develop new business opportunities through networking, industry contacts, and existing customer bases.
- Foster and maintain strong, long-term relationships with key customers.
- Provide technical support and ensure customer satisfaction across Engineering, Quality, and Manufacturing departments. Collaborate with internal subject matter experts when more in-depth technical expertise is required.
- Represent BTD professionally in customer facilities, adhering to all relevant regulations.
- Proactively seek opportunities to increase sales and improve customer engagement, providing feedback on quote competitiveness and supporting negotiations.
- Plan and execute customer meetings, site visits, and follow-up actions, ensuring timely responses to customer needs.
- Manage customer contacts, meetings, and follow-ups using CRM software to ensure effective communication across BTD.
- Lead a team to resolve production-related issues through collaboration with internal and customer teams on product specifications, tolerances, and gauging techniques.
- Support customer purchasing and supply chain teams with quotes and feedback.
- Collaborate with internal departments on launches, product development, and customer service needs.
- Assist in driving department and corporate goals, providing leadership, training, and motivation to team members.
Requirements:
- Education: Bachelor's degree in Sales, Engineering, Industrial, or a related field (or equivalent experience).
- Experience:
- Strong proficiency in Microsoft Office (Excel, PowerPoint, Word), ERP systems like Plex, and CRM tools.
- Ability to understand manufacturing processes and technical drawings (blueprints, GD&T). For external candidates without specific BTD process knowledge, familiarity with similar manufacturing environments is essential.
- Experience with CAD is an advantage.
- Proven track record of growing accounts and closing deals with professionalism.
- Skills:
- Strong communication and negotiation skills, with the ability to address complex customer needs.
- Proactive and self-motivated, with excellent initiative.
- Ability to travel domestically and internationally on short notice.
- Valid driver's license and reliable personal vehicle with appropriate insurance coverage.
Key Attributes:
- A results-driven mindset, able to generate new business and grow existing relationships.
- Comfortable negotiating deals, managing account growth, and closing with professionalism.
- A collaborative team player who works well across departments, promoting a positive, solution-oriented approach.
Salary Description $45,000 - $100,000.00