Kraftpowercon Inc is looking for a Sales Account Manager to work closely with our General Manager to identify potential business opportunities and convert them into profitable partnerships. The ideal candidate will be well-versed in client acquisition and have at least three years of relevant experience and a proven track record of success. The Sales Account Manager tracks potential opportunities, communicates with clients to ensure customer satisfaction, and oversees sales leads.
Account Management
- Responsible for outsourced prospecting customers
- Establish yourself as a trusted advisor to decision-makers and individual contributors within each customer account.
- Gain a thorough understanding of each customer's requirements
- Represent Kraftpowercon to prospective customers, acting as the first point of contact in the sales process
- On a daily basis, proactively engage customers to inform them about our products, services, and new developments
- Prepare sales presentations, and proposals, and perform product/service demonstrations as necessary
- Answer questions and inform prospective customers on behalf of Kraftpowercon
- Archive sales opportunity targets and ensure customer satisfaction
- Schedule, organize, and lead regular business review meetings with each customer
Building a Pipeline of Qualified Sales Opportunities:
The Sales Account Manager will work closely with our data and our sales team to accomplish the following:
- Create and administer email campaigns in order to generate prospective customers that are interested in our products and services.
- Develop expert-level working knowledge of Kraftpowercon automation tools, company/contact database, email, and phone communication technologies.
- Target companies and engage technical decision-makers in products/service demos and sales calls.
- Contact new customers to discuss how specific products or services can meet their needs.
- Follow proven processes while looking for ways to improve and increase efficiency & results.
Sales Process and Strategy:
- Initiate outbound email campaigns targeting our desired audience
- Pre-screen responses to ensure that basic requirements are met.
- Engage with leads to fully qualify the request for a quote.
- After the quote is submitted, follow up with the customer as necessary to increase the likelihood of winning a purchase order.
- Document all activity and necessary customer information in our CRM.
Qualifications Required:
- Bachelor's degree, or equivalent successful experience in a similar industry role.
- Experience of 3+ Years in Sales, business development, or customer-facing roles.
- Good familiarity with AC & DC power conversion systems or Power Supply systems.
- Experience in developing value propositions and consultative selling
- Experience in Metal Finishing industries is preferred.
- Cold Calling skills for new customer acquisition.
- Experience and proven ability in managing Sales processes and Sales Operations for multiple opportunities.
- Fluent in CRM - HubSpot, or others.
30% Travel, mostly within North America. Willingness to travel internationally to other KraftPowercon locations outside the US.
Culture qualities:
Non-negotiables:
- Honesty
- Integrity
- Accountability
- Ownership
- Strong work ethic
- Winning attitude
Competencies:
- Result Driven - Demonstrating through action, an unwavering commitment to archiving desired outcomes.
- Detail Oriented - Giving full attention to all aspects of understanding causes instead of just effects.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination - Adjusting actions in relation to others' actions
- Monitoring - Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Technology - Able to type fluently and navigate complex computer and software systems including, CRM, databases, email automation, phone systems, and video conferencing.
- Time Management - Managing one's own time and the time of others.
- Service Orientation - Actively looking for ways to help people.
- Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Time Allocation:
50% - Phone communication
30% - Email
20% - Account Management / Strategy
KraftPowercon Inc, founded in Sweden in 1935 is the world's most trusted brand within industrial power supplies. We offer innovative solutions, products, and services that make your processes secure, more reliable, and as efficient as possible. In short – we guarantee the dependability of your power supply so that you can focus on optimizing your core business. Our US operations based out of Alpharetta, GA allow us to demonstrate our commitment to our customers by offering in-stock equipment and spare parts, final assembly of customized solutions, technical support, and on-site repair.