Bilingual Sales Administrator Hybrid Role/Contract
This position offers a hybrid work schedule requiring you to be in the office Monday and Wednesday with an option to work from home the remainder of the week
Drive Sales Growth & Customer Satisfaction - Bilingual Sales Administrator
Summary:
Do you thrive in a fast-paced environment where your performance directly impacts sales success? Are you bilingual in Spanish and passionate about exceeding customer expectations? If so, we want you on our team!
This is your opportunity to join a dynamic team and play a crucial role in driving sales growth and building lasting customer relationships. You'll leverage your bilingual skills and administrative expertise to handle complex inquiries, process orders efficiently, and ensure seamless customer satisfaction.
What You'll Do (Performance-Based Responsibilities):
- Become a Customer Champion: Resolve complex customer inquiries professionally, efficiently, and accurately, exceeding satisfaction expectations. Your performance is directly tied to positive customer reviews!
- Streamline Order Processing: Process orders from start to finish, ensuring timely completion and accuracy. Every order processed on time contributes to reaching sales targets!
- Inventory Master: Maintain accurate inventory levels for complex equipment and supplies, optimizing resource allocation and contributing to increased sales.
- Problem-Solving Pro: Identify and resolve order issues proactively, working collaboratively with other departments to achieve a smooth customer experience. Every issue resolved contributes to a positive sales experience.
- The Communication Bridge: Bridge the language gap with Spanish-speaking customers, building rapport and fostering trust, leading to potential sales growth.
- Team Player: Collaborate effectively with Credit, Legal, and Logistics departments to ensure timely order releases and shipments, driving sales momentum.
- Data Wizard: Leverage your Excel proficiency (pivot tables, formulas, V-Lookups) to analyze data, identify trends, and unlock sales opportunities.
Requirements:
- Bilingual in Spanish and English (fluent spoken and written communication)
- Detail-oriented with excellent time management skills
- Resourceful problem solver with a can-do attitude
- Thrive in a fast-paced, deadline-driven environment
- Strong analytical skills and ability to prioritize tasks effectively
- Proficient in Microsoft Excel
- Excellent written and verbal communication skills
- Ability to build strong relationships with people at all levels
Join a Thriving Team:
We offer an exciting and performance-driven environment where your contributions are valued. You'll have the opportunity to learn, grow, and be rewarded for your success!