Job Summary:
We are seeking a customer-savvy Sales Assistant with a great, can-do attitude to support our top-performing sales rep in the fashion industry. Based in Los Angeles, this in-office role will assist with day-to-day sales operations, customer communication, and some trade show preparation. The ideal candidate will have strong communication skills, the ability to multitask, and a willingness to go the extra mile to help grow sales. Occasional travel and sample deliveries to local vendors will be required.
Key Responsibilities:
Sales Support
- Provide excellent customer service and manage account needs with ease and professionalism.
- Handle daily phone calls and emails to assist customers with orders, questions, and concerns.
- Prepare sales reports, presentations, and materials for meetings.
- Maintain and update the customer database to ensure records are accurate and up to date.
- Coordinate with internal teams (Production, Shipping, E-Commerce, Marketing, etc.) to ensure timely delivery of samples and products to clients.
- Act as a liaison between accounts and internal departments.
- Monitor inventory levels and assist with reorders to meet customer demand.
- Ensure high levels of customer satisfaction through excellent account management.
- Update the sales showroom with current product displays.
- Drop off local samples to vendors and clients as needed.
- Prepare for trade shows, including packing/unpacking the sample line.
Client Relations
- Communicate with clients regarding product availability, orders, and shipment status.
- Schedule meetings and calls between the sales team and clients.
- Assist in preparing for client visits, including gathering samples and product information.
Qualifications:
- Bachelor's Degree preferred.
- 2 years of experience in customer service or sales, preferably within the apparel industry.
- Strong administrative experience.
- Excellent multitasking ability.
- Strong organizational and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to work in a diverse, team-oriented environment.
- Proficiency in Microsoft Outlook, Word, Excel, and Publisher.
- Valid driver's license and reliable transportation for local travel.
- Flexibility for occasional travel.
What We Offer:
Opportunities for internal development, excellent medical and dental insurance, sick time and vacation benefits, a profit-sharing retirement plan, a company gym for employees, and an overall fantastic office environment.
This position is full-time and on-site in our Los Angeles offices.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.