Sales Assistant Northampton (0417)
: Job Details :

Unit 16, Princes Walk, Grosvenor Centre, Northampton, Northamptonshire NN1 2EL

Before applying for this role, please read the following information about this opportunity found below.

NMW / NLW

Permanent

Part-time

Reporting To: Store Manager / Assistant Manager

To sell products and deliver outstanding customer service at all times. To offer guidance and product knowledge should customers need it. To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all…. MAKE PEOPLE SMILE! Through the product, the prices and the service.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Customer Service

Create a friendly, welcoming and professional atmosphere for customers to shop in

Greet customers, be approachable and thank them for their custom

Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase

Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy

Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so

Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements

Operate a till adhering to any Company guidelines regarding tills and cash handling

People

Read and adhere to all Company procedures

Treat all members of the team courteously and professionally

Keep all staff areas clean, tidy and safe as instructed by the store management

Help the store manager in the training of new members of the team, helping them to understand procedures and policies

Product

Merchandise and display stock in accordance to any specific Company and management instructions

Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner

Give feedback to management on any customer requests made to you for products

Keep all displays that you are responsible for, fully stocked, neat, tidy and clean

Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience

Assist with unloading of deliveries and storage of stock

Assist with the maintenance of the stock room

Assist with stocktakes, which may include working outside of the stores normal trading hours

General

Undertake any reasonable requests from the store management or company in line with business demand

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