JOB DESCRIPTION OVERVIEW: This position is responsible for supporting the sales and recruitment team sourcing and screening physicians by telephone and generating viable candidate leads for D&Y locum assignment opportunities to pass to Staffing Consultants on the assigned recruiting team. ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Attach a variety of required documents in CRM (Axess) such as CV's, THQ's, Licenses (ACLS, ATLS, etc.) among others.
- Download items needed for presentation from varying websites for commercial (license verification, DEA verification, board certified verification, etc.)
- Assist in obtaining and verifying DEA certification via DEA Lookup website.
- Reworking CVs as needed (chronological order in month/year, groups worked for, etc.) for presentation and credentialing purposes.
- Posting jobs on available web-based job board resources. Sourcing from web-based Physician/APC databases, download CV's to Axess, create/update provider record in Axess, outbound qualification calls.
- Create textus lists for Staffing Consultants
- Send textus messages for Staffing Consultants who exceed 500/day upon request.
- Follow up on missing provider work logs
- Coordinate in conjunction with the Credentialing team the collection of credentials items necessary to move the provider through the credentialing process.
- Booking jobs in Axess.
- Update provider record in Axess including missing licenses, contact information, etc.
- Cross train in other departmental areas for backup and support, as needed.
- Provide support to sales team with regards to project execution and day to day operations
- Performs other projects as assigned.
QUALIFICATIONS / EXPERIENCE:
- High school diploma or equivalent with one or more years of college desired.
- Experience in making a high volume of outbound calls and documenting call results in a database system; one or more years of technical sourcing experience with a search firm or in-house recruiting team with an emphasis (core competency) within healthcare Locum Tenens positions.
- Must possess excellent and confident verbal communication skills.
- Ability to work in fast-paced environment performing multiple tasks.
- Must be able to work independently without close supervision.
- Excellent verbal and written communication skills, problem solving skills, and analytical skills.
- Ability to adapt to and implement change.
- Ability to meet tight deadlines in a consistent manner.
- Proficient in use of Microsoft Office programs (Word, Excel, Outlook) and the ability to learn new software applications.
PHYSICAL / ENVIRONMENTAL DEMANDS:
- Job is performed in a well-lighted, climate controlled modern office setting.
- Occasional lifting/carrying up to 25 lbs.
- Prolonged sitting.
- Prolonged and extensive work on a computer/PC.
- Moderate telephone use.
- Moderate level of stress
- Occasional travel (negligible).
- This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.
DISCLAIMER: Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.