Location: Seattle,WA, USA
** Sales Associate**
**Job Category****:** Thrift Stores - all positions **Requisition Number****:** SALES006383 Showing 1 location **Job Details**
**Description**
We are looking for a Retail Sales Representative to provide excellent customer service and meet sale requirements for our thrift stores. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will be contributing to The Salvation Army mission.
**THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.** **Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.**
**Responsibilities**
* Greet and direct customers
* Provide accurate information (e.g. product features, pricing and after-sales services)
* Answer customers questions about specific products/services
* Assists in the maintenance of the store to keep it in order as to maintain clientele and attract new customers.
* Maintains assigned department within the store.
* Ensure racks are fully stocked
* Manage returns of merchandise
* Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
* Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations and that hazards are reported to the Administrator.
* Provide customer feedback to the Store Manager
* Stay up-to-date with new products/services
* Other written or verbal duties as may be assigned by your supervisor, Administrator or his designate
**Skills**
* Proven work experience as a Retail Sales Representative, Sales Associate or similar role
* Understanding of the retail sales process
* Familiarity with consumer behavior principles
* Knowledge of inventory stocking procedures
* Basic math skills
* Excellent communication skills, capable of building trusting relationships
* Ability to perform in fast-paced environments
* Flexibility to work various shifts
**The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.**
**Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then processes described in this summary should be followed.**
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)