Posting DetailsPosting DetailsPosting NumberS12494PWorking TitleSALES ASSOCIATEDepartmentPSO-Cont Ed-Event ManagementAbout the University of GeorgiaSince our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.About the College/Unit/DepartmentThe University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team-orientated individuals for jobs that advance UGA's mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non-credit professional and continuing education courses as well as home of the only on-campus hotel.College/Unit/Department websitewww.georgiacenter.uga.eduPosting TypeExternalRetirement PlanTRSEmployment TypeEmployeeBenefits EligibilityBenefits EligibleFull/Part timeFull TimeWork ScheduleAdditional Schedule Information8am-5pm, Monday-Friday. Work occasional nights and weekends (thus beyond the norm of Monday-Friday 8am-5pm) in order to support organizational activities.Advertised Salary$40,000 - $45,000Posting Date08/07/2024Open until filledYesClosing DateProposed Starting Date09/15/2024Special Instructions to ApplicantsLocation of VacancyAthens AreaEEO Policy StatementThe University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (...@uga.edu).USG Core Values StatementThe University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .Position InformationClassification TitleExternal Affairs Paraprofessional/ProfessionalFLSANon-ExemptFTE1.00Minimum QualificationsRequires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.Preferred QualificationsBachelor's degree preferred. Business to Business Sales experience (preference given to those with hotel or conference center sales experience).Position SummaryThis incumbent engages in day-to-day sales and event management functions to ensure seamless execution of events at the Georgia Center for Continuing Education & Hotel. The employee has primary responsibility for account management, sales prospecting, and qualifying thereby generating new revenue opportunities while consistently striving to maximize opportunities and promote positive relationships with guests and colleagues. The individual in this position will demonstrate mastery in the sale and execution of events. They will oversee the collective coordination lifecycle of events from prospecting to implementation, to delivering outstanding guest service while maintaining financial profitability.Knowledge, Skills, Abilities and/or Competencies
- Associate degree with significant and relevant experience.
- Sales experience (preference given to those with hotel or conference center sales and/or meeting planning experience).
- Experience in negotiation and sales.
- Strong communication skills including both oral (in person and phone) and written, and public presentations.
- Possess organizational and time management skills including the ability to handle multiple projects simultaneously while documenting client communication.
- Ability to successfully meet the public and create a favorable impression of the Georgia Center; excellent customer service skills.
- Ability to work independently, with initiative, within departmental guidelines.
- Ability to demonstrate a strong work ethic and support a positive work environment.
- Proficient in use of Windows Office Suite; internet research skills needed.
- Ability to review basic financial reports, invoices, bills and statements to help determine appropriate space holds and deposit requirements.
- Data management experience.
Physical Demands
- Lift materials up to 30 lbs.
- Sit for long periods.
- Ability to work occasional nights and weekends (thus beyond the norm of Mon-Friday 8-5) to support organizational activities.
- Driving as needed to perform job duties.
Is driving a responsibility of this position?YesIs this a Position of Trust?YesDoes this position have operation, access, or control of financial resources?YesDoes this position require a P-Card?NoIs having a P-Card an essential function of this position?NoDoes this position have direct interaction or care of children under the age of 18 or direct patient care?NoDoes this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)NoCredit and P-Card policyBe advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.Background Investigation PolicyOffers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.Duties/ResponsibilitiesDuties/Responsibilities
- Communicate with prospects and clients (phone, e-mail and in person) in a timely fashion to ascertain their needs and route inquiries as appropriate.
- Communications are predominantly reactive, though some proactive calls may be required.
- Occasionally provide phone coverage during the primary answerers' absences.
- May be called upon to represent the Georgia Center during sales blitzes and local shows as we prospect for opportunities to increase our group business.
- Occasionally assist sales team members in preparing for Sales trips/trade show set-ups/tear-down.
Percentage of time25Duties/Responsibilities
- Assist department members in on-going prospecting and pre-qualification projects.
- Work includes data entry and researching available facilities.
- Create and maintain accurate client records, utilizing the Georgia Center's CRM, PMS, and Facility Management Systems.
- Complete projects and other work assigned by the Department Head in support of the department.
Percentage of time25Duties/Responsibilities
- Assist department members in the preparation of proposals, agreements, and reports, as requested.
- Schedule and inspect property resources for site inspections.
- Manage and update property images and verbiage on on-line sources under the direction of the Department Head.
Percentage of time25Duties/Responsibilities
- Serve as a resource to further the department's success in soliciting group business.
- Main duties include communicating with clients and prospects via phone, e-mail and in-person; researching availability of facilities; data entry, and researching potential customers and/or events.
Percentage of time25