Description At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. As a valued member of our inside sales team, you are the first person that our customer meets when they enter the store. You understand that our company is dedicated to maniacal customer service. It starts with you delivering an unmatched customer experience. Every day is an opportunity to turn our guests into loyal customers who live a well-furnished life and promote our brand. The Sales Associate reports directly to the Sales Manager. Some of the functions the Sales Associate will perform:
- Embodies our values: Adventure Guides, Serve Others and Own It
- Has great personal style that is on trend and represents the brand
- Assists in fostering an energetic and positive working environment
- Develops strong relationships with customers who shop with us in-store and online
- Listens to the customers' needs while presenting possible solutions
- Assists in designing customers' homes by confidently mixing our different furniture styles to the expectation of the customer
- Partners with all team members to create an easy transaction and great in home delivery service
- Displays strong people skills: approachable, empathetic and a good listener
- Helps ensure the store environment looks great by cleaning, maintaining and straightening merchandise
RequirementsThe ideal candidate will have, among other skills and abilities:
- High school diploma or general education degree (GED); or equivalent combination of education and experience
- Ability to read, write and comprehend simple instructions, short correspondence, and memos
- Ability to effectively present information in one-on-one and small group situations to customers, and team members
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Track record of serving others and putting team goals first
- Owners mindset; takes ownership over everything within scope of responsibility
- Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
- Proactive approach; identifies and solves problems
- Adaptability; flexible to shifting priorities and a changing environment
- Desire to continuously improve
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.