Location: Playa Vista,CA, USA
Benefits/PerksCompetitive Hourly Wage Membership and Product Commission Discounted facials Friends & Family Discount on Services35% Product DiscountTraining and growth opportunities QualificationsOutstanding customer service and problem-solving skillsAbility to prioritize and multi-task within a fast-paced environmentAble to initiate tasks and perform duties without directionExcellent communication skills.Friendly and professional phone and email etiquetteMust have superior organizational skillsFlexibility to work weekends, opening shifts, and closing shiftsJob SummaryYou are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.Responsibilities Provide high-level customer service and hospitality to clients.Educate clients on current promotions, memberships, packages, and future appointments.Assists with re-stocking products and assist clients with product sales and returns. Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance. Support the Skin Therapists to ensure a successful check-in and check-out process.Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.Assist with the training and coaching of new hires.Who we are:At Heyday, we're cutting through the noise in the skincare industry to help you discover your healthiest skin so you can put your best face forward. With locations across the country, we provide personalized facial treatments, everyday skincare guidance from our expert estheticians, and powerful products that let you feel the difference.We've been named Best Facial by New York Magazine,Performed over 500,000 facialsWe've tried countless products and collected valuable skincare data the entire way.Oh, and the word Heyday... it means the period of your life when you're at your prime. We believe every day should be your Heyday - we happen to start with skin.Compensation: $19.28 per hour