Sales Associate
: Job Details :

All candidates should make sure to read the following job description and information carefully before applying.

Benefits:

• Employee discounts
• Paid time off
• Parental leave
• Training & development

Be fit. Change lives. Have fun.

If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.

We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.

Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper?

Then keep reading. Here's more of what the position entails:

• Greeting everyone who enters the studio with enthusiasm, energy and knowledge
• Presenting the OTF concept to any interested consumers, also known as “intros”
• Working at our front desk which includes answering phones and talking to members among other tasks
• Giving studio tours
• Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
• Selling memberships to help the studio thrive
• Following up on prospective clients
• Handling members' concerns in a professional and objective manner with the goal of resolution
• Participating in marketing and outreach events
• Ensuring all areas of the studio are kept clean and organized

Specific job duties and selection requirements vary between Orangetheory studio locations. Downtown Fit, LLC dba Orangetheory Fitness is currently looking for fun, smart and passionate influencers to join our studio(s) in Downtown LA!

If you are a passionate, positive and detail-oriented person that can talk to anyone, someone who enjoys teamwork and wants to be a part of a world class fitness company, has excellent organization and time management skills, we want you to join our team!

Our Sales Associates are leaders in the Sales Team, and directly supports and reports to the Team Leaders and the General Manager. There is a strong focus on premium customer service and a playing part in membership growth and retention. Ideal candidates have a strong track record of top sales performance indicators, leading others by example, strong customer service skills, communication skills and proven sales experience.

SA's will meet and exceed all key performance customer service indicators for the fitness studio; including lead outreach, class bookings, membership sales, renewals, upgrades, freezes, cancellations, updating and collecting declined credit cards, maximizing workout traffic, and maintaining premium customer service levels. An SA's role includes training new SA's if/when needed.

Qualifications:

• High school diploma or general education degree (GED). AA or BS Degree Preferred
• Six to twelve months sales and customer service-related experience and/or training; or equivalent combination of education and experience required
• Six to twelve months leadership and supervisor experience preferred
• Excellent verbal and written communication skills
• Enthusiastic, energetic, personable and friendly disposition
• Passion for health and wellness
• Willing and able to work mornings, afternoons, nights, weekends
• CPR/AED certification

Company Benefits & Perks for Membership Advisor:

• Lead Generation and Membership Growth Commission and Sliding Pay Scale Structure
• Employee Referral Bonus
• Free Unlimited Membership
• Paid Sick Leave
• Flexible schedules
• Fitness casual dress-code
• Passionate, collaborative work environment

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