Position Summary- As one of the fastest growing entities of 1-800-Flowers, we at Cheryl's Cookies Retail Locations pride ourselves not only on our ability to serve, please, and retain our customer base by providing first class, face to face customer service, but also by developing great working relationships with our fellow associates, loyal customer base, and corporate employees. Here at Cheryl's Cookies customers get to know us by name, fellow associates become fast friends, and the managers are here to help and support your goals. Correct and in-detail training is a priority. Consistent check-ins and on the spot, coaching create a low stress, high functioning environment for our associates to learn and thrive in. Join our Team and Welcome to the Cheryl's Family. Never was going to work such a sweet experience. Position Responsibilities-
- Greeting & interacting with all types of customers
- Showcasing our amazing products & teaching our visitors how to shop at our store by leading them through the buying process
- Asking open-ended questions while conversing with the customers so you can learn what their needs are
- Making the shopping experience memorable by providing correct, helpful, and instant knowledge of our product
- Going above and beyond the service expectations of the customers during every interaction
- Helping the customers add to their gifts or take-home purchases by using suggestive selling techniques
- Taking orders correctly & completely in person & over the phone, including Large Client Orders.
- Thanking the customer for their purchase no matter how small
Position Requirements- Required:
- Excellent Customer Service Skills
- Reliable Transportation
- Positive Attitude and Disposition
- Legible Handwriting Skills
- Ability to be on your feet at least 8hrs at a time
- Lift at least 25lbs
- Adaptability
- Adhering to Uniform Policy & Attendance Policy
Preferred:
- Knowledge of Appropriate Phone Etiquette
- Extensive Teamwork Experience
- Good Problem-Solving Skills
Position Amenities-
- 30% off regular priced products year round
- Select 50% off weeks throughout the year
- Flexible Schedules
Position Responsibilities-
- Greeting & interacting with all types of customers
- Showcasing our amazing products & teaching our visitors how to shop at our store by leading them through the buying process
- Asking open-ended questions while conversing with the customers so you can learn what their needs are
- Making the shopping experience memorable by providing correct, helpful, and instant knowledge of our product
- Going above and beyond the service expectations of the customers during every interaction
- Helping the customers add to their gifts or take-home purchases by using suggestive selling techniques
- Taking orders correctly & completely in person & over the phone, including Large Client Orders.
- Thanking the customer for their purchase no matter how small
Position Requirements- Required:
- Excellent Customer Service Skills
- Reliable Transportation
- Positive Attitude and Disposition
- Legible Handwriting Skills
- Ability to be on your feet at least 8hrs at a time
- Lift at least 25lbs
- Adaptability
- Adhering to Uniform Policy & Attendance Policy
Preferred:
- Knowledge of Appropriate Phone Etiquette
- Extensive Teamwork Experience
- Good Problem-Solving Skills