Location: Memphis,TN, USA
The position of Sales Associate will be based out of our Memphis, TN Location!SummaryThe Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.What You'll DoProvide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returnsAssist in driving electrical distribution sales for our counter business and developing new and existing customer relationshipsAssist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organizedAssist with warehouse functions as needed, including receiving, shipping, stocking, and deliveriesStay informed and educated on product knowledgeAssist inside sales as neededInform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customerPerform other duties as assignedThe information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.What You'll NeedHigh School Diploma or GED2+ years of customer service, sales, or electrical distribution experience preferredPrevious branch experience preferredKnowledge, Skills and AbilitiesElectrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferredDemonstrated knowledge and experience of electrical distribution or other electrical sales environments preferredFamiliarity with automated order entry systems & PCs running Windows-based software preferredStrong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groupsStrong written and verbal communication skillsGood team playerStrong organizational skillsAbility to work efficiently and meet tight deadlinesAbility to type on a computer keyboardGreat attitudeDesire to improve electrical product knowledgeWorking Conditions and Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working EnvironmentExposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally – up to 20%Exposed to electrical hazards; risk of electrical shock Occasionally – up to 20%Handles or works with potentially dangerous equipment Occasionally – up to 20%Travels to offsite locations Occasionally – up to 20%Physical DemandsSit: Must be able to remain in a stationary position Frequently – 21% to 50%Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%Use hands to finger, handle, or feel: Operates a computer and other office machinery Constantly – at least 51%Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position ones self to maintain computers in the lab/under desks/ in server closet Occasionally – up to 20%Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally – up to 20%Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%Weight and ForceUp to 10 pounds Constantly – at least 51%Up to 25 pounds Frequently – 21% to 50%Up to 50 pounds Occasionally – up to 20%Up to 75 pounds Occasionally – up to 20%“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”