Sales Associate Part-Time - North Hollywood
: Job Details :

Direct Supervisor: Studio ManagerStatus: Hourly non-exempt

Location: 91601

COMPANY DESCRIPTIONWest Coast FitnessWest Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Franciscos Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach.

Orangetheory FitnessLed by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training, free weights, and more. As a heart-rate-based total-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out.

JOB DESCRIPTIONIf you consider yourself the life of the party, someone who can command a room, whos not afraid to spark up a conversation, and who loves a little healthy competition, then consider becoming a Sales Associate with us! Our SAs are our first responders, the face of each studio, and the ones that keep each of our members coming back with a smile. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, as well as retail and concession sales.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Cultivate genuine, experience-focused connections with members and guests, including but not limited to answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status.
• Ensure a friendly, helpful, and inclusive experience for all members and guests.
• Deliver an exceptional and versatile sales and service experience to all members and guests.
• Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests.
• Perform telephone inquiries, follow-up calls, and customer care calls.
• Host OTF studio tours with prospects and/or fitness program holders.
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry.
• Maintain an organized and clean work environment.
• Respond immediately to member requests, inquiries, and concerns.
• Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms.
• Attend and participate in all relevant OTF training programs, events, and meetings.
• Establish and maintain an effective referral program.
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities.
• Maintain an organized and clean lobby/front desk area.
• Process accurate credit card transactions.
• Perform follow-up and follow-through activities with all prospective clients.
• Work closely with the Fitness Team to ensure that processes are fulfilled.

QUALIFICATIONS

• Previous sales experience with strong sales prowess (experience working in a sales quota-bearing structure highly preferred).
• Excellent verbal and written communication skills.
• Ability to multi-task and excel in a fast-paced environment.
• Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry.
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed.
• Ability to work and function in an ORANGE TEAM environment.
• High school diploma.
• Health and fitness-minded people, highly preferred.

BENEFITS

• Competitive hourly wage.
• Performance bonuses based on weekly, monthly, individual, and team sales goals.
• Medical, Dental, and Vision (based on full-time hours).
• 401k (based on full-time hours).
• Access to all Orangetheory classes at any studio nationwide.
• Deep discounts on all OTF retail and technology.
• Opportunities for career growth.
• Covid-19 safety and health protocol for a safe work environment.
• Monthly team-building events and reward opportunities.
• Free AED/CPR certifications.
• Huge discount on NASM and AFAA certifications.

PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.

AAP/EEO Statement: Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Part-time, specially for PM shifts (Monday-Wednesday); holidays, open for open shifts.Pay: $18/hour + bonus

Orangetheory Fitness -- West Coast Fitness#J-18808-Ljbffr