Sales Associate (SoHo Flagship)
: Job Details :

The Sales Associate role at Alexander Wang is a position at the center of providing an excellent client experience in Alexander Wang retail locations. The role is directly responsible for all selling components during client interactions. This is an exciting opportunity for a candidate who wants to be developed to lead a specific part of the business with passion and purposeful action, to positively impact both the financial results as well as the overall client experience of the store. This role is located at the SoHo Flagship. Please note, we are actively pipelining candidates to recruit for later 2024.

Key Objective

Act as brand ambassador consistently sharing and embodying the aesthetics of alexander wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience.

Responsibilities

· Able to execute Client Experience Expectations, ensuring brand's goals are met for every client interaction

· Able to manage client expectations

· Able to learn and adhere to operational processes

· Able to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client base

· Maintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgably

· Support all operational tasks as needed—being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Stock Supervisor when interacting with merchandise

· Support visual floor moves and maintain visual standards as needed

· Able to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoY

· Able to communicate with Corporate partners in relation to the specific area of business assigned, and assist store management with coordinating training, providing information/updates, and host team meetings as the subject expert in the store

· Ability to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriately

Qualifications

· 1-3 years of sales experience

· Excellent communication skills

· Knowledgeable on trends and adept with styling

· Genuine curiosity to build long term relationship with clients

· Excellent storyteller

· Strong organizational skills

· Proficient in Mandarin/Chinese highly preferred

We are an Equal Opportunity Employer M/D/F/V

In compliance with the New York City salary transparency requirements, the potential salary range for this position is $22-23/hour, which represents a rate commensurate with experience, knowledge, and skills required.