Sales Consultant- Charlotte, NC
: Job Details :

Position Title: Sales Consultant- Charlotte, NC Location: Charlotte, NC, USA Req. ID: Req #56 Join our Team and Make a Difference! At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.

Are you a relationship-driven sales professional looking to make a difference in people's lives?

Lifeway Mobility is seeking a dynamic and experienced Sales Consultant to join our growing team.

In this role, you'll use your expert knowledge of home accessibility solutions to help families navigate mobility challenges, ensuring they live safer, more independent lives at home. As a Sales Consultant at Lifeway, you'll be the key point of contact for potential customers, guiding them through our life-changing solutions while providing exceptional service every step of the way.

Your success will be measured by your ability to build trust, understand customer needs, and deliver solutions that meet their specific requirements.

What You'll Do:

Engage with Customers: Meet with 2-3 clients and their families daily to assess home mobility needs and offer tailored recommendations.

Provide Solutions: Present and demonstrate home accessibility products that will improve safety and mobility for clients.

Create Proposals: Prepare accurate estimates and proposals for customers based on their needs assessment.

Collaboration: Work closely with the Lifeway operations team to ensure smooth transitions from sale to installation.

Manage Sales Process: Handle customer questions, manage objections, and offer solutions including financing and rental options.

Build Leads: Generate 20% of your own leads through customer referrals, repeat business, and community outreach.

Customer Experience: Aim to exceed customer expectations, ensuring satisfaction and fostering long-term relationships.

Key Success Metrics:

E2S Performance: Maintain an average of 45% E2S.

Client Satisfaction: Deliver at least one 5-star review per day.

Team Impact: Serve a minimum of two families per day.

Documentation: Complete a 6-point checklist for every appointment to ensure high-quality, consistent follow-up and documentation.

Essential Qualifications & Skills: Previous experience in sales, preferably in-home sales or mobility equipment sales.

Excellent communication skills with the ability to listen and respond effectively to customer needs. Ability to perform needs assessments and suggest customized solutions.

Attention to detail and strong organizational skills. Comfortable working with company software systems and maintaining accurate client records.

Knowledge of local and federal regulations related to home accessibility. Must have a valid driver's license and be willing to travel locally.

Problem-solving skills and the ability to stay calm and professional in challenging situations. A post-secondary school degree is preferred but not required.

At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?Lifeway Mobility is an Equal Opportunity Employer

Apply Now

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