Thank you for your interest in Beck's and we appreciate your patience during this application process. This is a role that will likely take longer to fill because we are entering the busiest season for this position currently.We're leaders. Innovators. Perfectionists. Constantly improving our products and practices, with our customers always at the forefront of everything we do. We're the largest family-owned, retail seed company in the country and we're looking for qualified leaders like you to help us grow. When you join Beck's, you join a family. And it's what we do together that sets us apart.This position is responsible for providing a leadership role in maximizing customer support and relations. Our sales consultants are also responsible for coordinating and executing all aspects of customer service, shipping, order management, invoicing, agronomic support, and the overall marketing vision of Beck's.As a member of the Beck's Family of employees, all full-time employees are eligible for a generous benefits package:
- Health benefits including two medical plan options and company HSA contributions, dental, vision, employer paid life/AD&D for you and your dependents, disability insurance, and access to an onsite Nurse Practitioner
- 401k plan match & company sponsored pension plan and access to a Financial Advisor to help you manage your retirement savings
- Paid time off, Paid Holidays, Wellness Programs, & Corporate Discounts
- Company Christmas Party, Free Lunch, $200 Merchandise Allowance, & Much More
RESPONSIBILITIES
- Assist in greeting incoming phone calls, handle customer requests or direct them to the proper destination
- Assess the urgency and importance of situations and take appropriate action
- Assist and manage loading tickets and shipping schedules
- Provide educational information on the entire product line and marketing programs and offer technical support to customers, dealers and in-house sales staff
- Support and coach in-house sales staff and dealers concerning the marketing direction of the company
- Sell and up-sell customers
- Offer agronomic support to customers both on the phone and in person
- Field customer and dealer complaints
- Enter orders, make order changes and execute transfers in Beck's computer system, BESS NG
- Invoice all products using BESS NG
- Compile, evaluate, and report data as required by the Sales Support Manager or Sales Operations Manager
- Assist with duties, presentations, and organization of materials as they relate to industry organizational meetings
- Support inter-office departments in assisting with customer inquiries
- Provide feedback to the Sales Support Manager and Sales Operations Manager concerning trends in the industry as well as internal happenings
- Perform other related duties as may be required by the Sales Support Manager or the Sales Operations Manager
- Regional Locations Only* - Assist warehouse staff as needed to meet customer obligations
JOB REQUIREMENTS1. Education and training:
- Bachelor of Science Degree in agricultural related field
- Must possess and maintain a valid driver's license and insurable driving record as determined by Beck's automobile policy.
- Chauffer license or equivalent may be required.
2. Characteristics for success:
- Ability to establish priorities, work independently, work as a team member, and proceed with objectives without supervision
- Commitment to the mission and attitudes and actions of Beck's Hybrids
- Possess Positive attitude and Strong work ethic
- Possess strong agronomic skills
- Ability to handle and resolve problems
- Basic knowledge of modern office procedures and methods including telephone communications, office systems, computer systems, and record keeping
- Excellent computer and skills and familiarity with current office software programs
- Desire to stay informed concerning changes in the agricultural industry
- Possess a passion towards agriculture and the seed business
3. Physical demands:
- Ability to pass DOT physical examination and obtain Medical Examiner's Certificate may be required.
- May be required to lift up to 70 pounds unassisted.
4. Experience:
- Minimum of two (2) years' experience in agriculture sales
** In an effort to provide a safer, drug-free workplace for employees, all full-time applicants to whom offers of employment are made must submit to a drug test and background check, subject to applicable local, state, or federal laws or regulations. Employment at Beck's is contingent upon passing these pre-employment screenings.