Description:
Job Summary:
The Sales Associate will be held to the highest standards for honesty and customer service. It will be the Sales Associates duty to assist, educate, and guide customers to the RV that meets their needs while also acting a company liaison between the customer and all departments at the dealership.
Supervisory Responsibilities:
None
Duties/Responsibilities:
- Help customers select the unit which best suits their needs and advise on towing requirements
- Present and sell all makes and models of new and used units
- Present and sell other value-added options
- Write deals to present to sales manager
- Provide a high quality, professional experience while generating sales for new and used RVs
- Conduct effective demonstrations and feature walk around presentations
- Maintain regular follow-up with prospective and current clients
- Utilize customer relationship management software/programs as required
- Utilize dealership management software as required
- Attend all meetings and training as required
- Act as a liaison between customers and all other departments
- Know current inventory, be enthusiastic and have strong communication with management
- Maintain a safe and clean work area for customers and coworkers
- May cross train to perform other duties
- Learn all RV categories- tent trailer, fifth wheels, trailers, and luxury motor homes
- Any other assigned tasks
Requirements:
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Strong motivational skills and ability to work independently
- Professional appearance and demeanor
Education and Experience:
- Ability to use standard computer applications such.
- Ability to work extended hours and weekends as needed.
- Basic knowledge of recreational vehicles is preferred.
- Ability to apply techniques of suggestive selling in daily work.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Prolonged periods of walking and standing
- Prolonged periods of bending and kneeling
- Ability to safely use a ladder and work at heights
- Must be able to lift up to 50 pounds at times
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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