Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.Benefits:
- Health Insurance
- Dental Insurance
- 401(k) program
- PTO
- Sick leave
Essential Duties
- Sells and delivers a minimum number of vehicles per month
- Greets each customer promptly upon arrival at dealership.
- Stays informed of current vehicle inventory and location.
- Is familiar with the appraisal process and sells the appraisal.
- Attends sales meetings and special events as scheduled.
- Writes complete sales orders and processes paperwork in accordance with dealership policies.
- Attends product and sales training courses as requested by sales manager.
- Keeps up-to-date on new products and services within the industry.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Conducts business in an ethical and professional manner.
- Explains fully product performance, application and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Exhibits high level of commitment to customer satisfaction.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
- Maintains professional appearance.
- Other tasks as assigned.
Marginal Duties •Participates in community activities with product knowledge and informational sessions.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communication is extremely important in a sales department as it contributes to team- building with service and the Used-Car DepartmentEducation and/or Experience
- No prior experience or training.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Language Skills
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Mathematical Skills
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.