At Zachry Hospitality, we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, within a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we make: Every Person MattersTogether We Can Do Great ThingsThis Is More Than a JobBENEFITS:
- Company paid short-term and long-term disability.
- Medical, dental and vision insurance
- Fidelity 401K retirement plan with employer matching up to 6% of contribution
- Hilton Hotel Travel Discount Program
- Paid Time Off (PTO)
- Free Meal
- Free annual VIA bus pass
- Incentive Bonus
- Referral Bonus Incentive Program
- Team Member Assistance Program
JOB PURPOSE: To assist the Sales Department and managers in coordinating and dispersing information related to sales and service functions to include group bookings, balancing and data entry. ESSENTIAL FUNCTIONS:
- Ability to use Microsoft Office to execute and communicate with internal and external guest.
- Data entry using the Sales and hotel systems such as Delphi, OnQ, R&I, FMS and other systems required for the position.
- Ability to use & prepare complex reports with the use of hotel systems to include sales system for tracking and booking, group pickup, inventory control and reservation system.
- Ability to post and reconcile group files for billing and collection.
- Copies and distributes internal/external letters, forms, bookings, contracts, resumes, rooming lists, schedules, lost business and mail to other departments and clients.
- Special projects as required but not limited to; incentive manuals, data base reports, maintaining department files, creating forms and ensuring forms letters are updated and current. Other duties assigned by the Director of Sales and/or Senior Sales Manager.
- Assist the Sales team in site inspection preparation and execution to include daily show rooms, amenities, meeting rooms and meal arrangements.
- Prepares and organizes files to facilitate the transition to other hotel departments.
- Maintenance of all computer data and organization for the Sales department to include creating new file folders, reader files and other duties.
- Ability to understand the marketing, negotiating and sales procedures associated with the hotel industry.
- Communicate with internal and external guests to ensure proper contract execution of groups.
- Other duties as assigned.
EDUCATION: High school graduate or equivalent preferred. EXPERIENCE: Prior hospitality experience preferred but not required. LICENSE/CERTIFICATE: N/A Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Phone: 210.###.#### Equal Opportunity Employer, including disabled and veterans. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese English - Spanish - Chinese If you want to view the Pay Transparency Policy Statement, please click the link: English