Job Overview: The Sales Coordinator plays a pivotal role in creating unforgettable moments for our clients and guests. You will oversee the entire event planning process, from concept to execution, ensuring flawless coordination and exceptional service. The strategic vision, leadership, and attention to detail will be instrumental in maintaining our reputation for excellence in event hosting. Responsibilities/Duties:
- Sales Support: Assist the sales team in managing client accounts, preparing proposals, and following up on leads to ensure a seamless sales process.
- Client Relations: Foster strong relationships with current and prospective clients, providing exceptional service to enhance guest satisfaction and loyalty.
- Event Coordination: Collaborate with clients to plan and execute events, ensuring all details align with the hotel's standards and client expectations.
- Administrative Tasks: Manage sales documentation, including contracts, reports, and correspondence. Maintain an organized and up-to-date database of client information and sales activities.
- Market Research: Conduct market research to identify new business opportunities and trends within the luxury hotel industry. Provide insights and recommendations to the sales team.
- Communication: Serve as a liaison between clients and various hotel departments, ensuring clear and effective communication to deliver outstanding guest experiences.
- Sales Reporting: Generate and analyze sales reports to track progress, identify areas for improvement, and support strategic planning
- Perform additional duties or projects as assigned by senior management
Qualifications:
- Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Experience: Minimum of 2 years of experience in a sales or administrative role within the hospitality industry, preferably in a luxury hotel setting.
- Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
Detail-oriented with a focus on delivering exceptional customer service. Requires good communication skills, both verbal and written and give clear and concise directive Company Overview Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all. Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.