Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. Reports to: Brand Experience Manager Department: Sales Job Status: Full Time / Hourly Mobility Profile: On Location Location: Andersonville, TN Position Summary: Sales Coordinators serve as a valuable resource to both Customer Success Managers and Brand Experience Manager (BXMO within the Home Building Facility. Sales Coordinators continuously assist in solving dealer issues, clarifying / completing sales orders, organizing commitments and deadlines, as well as other administrative functions set forth by the BXM. Duties / Responsibilities:
- Quoting homes via phone calls and through email, converting those quotes to orders,
cancel orders as needed
- Depositing and recording checks/receivables
- Mailing (email, FedEx, USPS) invoices and other retailer and lender correspondence
- Proof and correct quotes and orders
- Post/Accept orders
- Prepare orders for release to production (print signoffs and final confirmations)
- Assign serial numbers to orders and complete production change orders as needed
- Collaborate with engineering to complete prints and calculations
- Attend order read meetings, assist with change orders, and create special requests
- Update backlog by estimating offline dates, production schedules, and shipping schedules as necessary
- Log orders in the facility SharePoint site
- Preparing, organizing, and filing house files, quotes, and orders.
- Keep retailer database updated regularly
- Floor homes on independent retail partner orders and verify funds on community orders
- Set up new models by adding the standard features and options available to the models
- Assist with option maintenance and create new options by working with purchasing on pricing, material relief, and assigning the options to the models
- 45L and Energy Star reporting
- Shipping, as needed by dispatch
- Calculating and inputting freight, create YTD volume list
- Invoice homes by sending MCO and invoice to appropriate financial institution
- Created data plates and month-end reporting
- Collaborate and communicate with other facilities regarding production schedules, act as a backup for other facilities as necessary
- Review weekly parts and A/R reports
- Update matterports / layouts / photos using website management
- Account for/inventory various materials for sales and/or general office
- Key inventory tickets and create retailer labels as needed
- Assist with organizing meetings and training classes
- Other duties as assigned.
Qualifications: - High School Diploma or equivalent
- 2 years of experience in a related role preferred
- Excellent attention to detail and organizational skills
- Able to communicate effectively in person, through email, and over phone
- Able to work well within a team - humble, hungry, people smart
- Microsoft Word, Excel, Outlook, and PowerPoint experience needed
Physical Demands: - Must be able to consistently operate a computer and other office productivity
machinery such as telephone, calculator, copy machine, computer printer, etc.
- Must be able to communicate with others via phone, email, and in person. Must be able
to exchange accurate information with others.
- Constantly works in an indoor, temperature-controlled, sealed-window office
environment.
- Work primarily involves sitting / standing.
Travel Requirements: Why Clayton? - Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
- As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
- Clayton is proud to have earned spots on the following Forbes lists: America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women.
- At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Why Clayton? A Berkshire Hathaway Company - an integrity-based organization offering unlimited career growth opportunities. Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00018 Clayton Manufacturing