Responsibilities:
- Contact customers to confirm satisfaction and schedule follow-up appointments for sales reps.
- Contact leads to set appointments, solicit sales or additional services or products.
- Create routes around scheduled appointments.
- Tracks results of various sales programs including new homeowners program.
- Coordinate mailings.
- Set appointments and follows up on appointment.
- Process and respond to all internet and phone inquiries.
- Track leads/appointment/contracts.
- Use of Salesforce in the day-to-day activities
- Schedule and follow up on all removal orders.
- Complete any other responsibilities as assigned.
Requirements:
- High school diploma or equivalent, required.
- Associate degree in business administration or related field preferred.
- 2 years of experience in administrative duties or similar clerical position.
- Proficient use of Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Excellent written and oral communication skills
- Strong customer service skills.
- Must be able to work a flexible schedule, as necessary.
Competencies:To perform the job successfully, an individual should demonstrate the following competencies in this position:Resourcefulness Customer Focus Team PlayerOrganization Integrity Accountability Communication