Work Location Type: Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details: The Sales Coordinator provides support to sales team members who are aligned to contractual customers. Sales Coordinators manage multiple track codes with approx. $150M in revenue. The purpose of the role is to shift non-selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. Sales Coordinators assist with contractual reoccurring reporting, contractual pricing coordination, track code maintenance, strategic content development, and pre/post order support. The Sales Coordinator is responsible for fostering significant business partnerships with all levels of leadership and collaborates with multiple cross functional teams to improve the customer and seller experience.
You Will: - Supports multiple sellers; strategic partner in managing approx. $150M in sales.
- Provides seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov't, and hold a strategic relationship with Grainger Canada National Sales Coordinators) in regard to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business.
- Practices critical thinking to actively probe to uncover unique and complex customer-requirements while creating effective solutions to execute on tasks.
- Acts as a liaison between cross functional departments such as Quotes, Cross-Referencing, Customer Life-Cycle Project Manager, Contract Enablement Manager,
- Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments.
- Uses data to articulate customer story and/or works to address inconsistencies or-anomalies.
- Assist in RFQs, Large Bid Pricing, and Contractual CSP
- Assist in creation of quarterly business review reporting
- Assist in creating and maintaining monthly, contractual, customer facing reporting
- Assist in mass account creation and/or deactivation
- Assist in large account list match projects; ebusiness integrations
- Creates Track Code, manages proper alignment for account, sub and track level-Manages contractual Diversity reporting; manages entering financial information in
You Have: - High School Diploma or equivalent
- Possess the technological capabilities to efficiently navigate the Grainger systems and-software packages to support customers. (SAP/SOE, MS Office (Excel, Access) MS-Outlook, SalesForce, Keepstock Dashboard, etc.)
- Ability to influence without authority and negotiates to make sound decisions and-drive for best results while minimizing risk to the company.
- Ability to stay with a position or plan of action until desired result is achieved or is no-longer reasonably attainable.
- Practices agility while working in fast paced environment and leads with Continuous-Improvement mindset regarding opportunities within processes and technologies.
- Strong proficient excel skills and ability to learn new, efficient ways to manipulate and share data.
- Ability to multi-task, handle multiple priorities with agility and perform in fast-paced, high-volume environment. Strong decision making, solution focused and troubleshooting skills.
- Business acumen and knowledge of MRO industry.
Rewards and Benefits: With benefits starting day one, Grainger is committed to your safety, health, and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger
- Medical, dental, vision, and life insurance coverage starts day one
- Paid time off (PTO) days and 6 company holidays per year
- 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, and more
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.