Job Title: Sales Director
Location: Denver, CO
Company: Rosy Rings
About Us:
At Rosy Rings, we believe in the power of ambiance and the magic of a well-crafted candle. Our commitment to uniquely hand-crafted, botanical inspired products has made us a fixture in the candle industry, and we are dedicated to creating beautiful, fragrant experiences for our customers. We are looking for a dynamic and results-driven Sales Director to lead our sales team and drive growth across all our sales channels.
Position Overview:
As the Sales Director, you will play a pivotal role in shaping the future of our company by overseeing and optimizing our customer service, wholesale, and e-commerce operations. You will be responsible for developing and executing strategies that maximize revenue, enhance customer satisfaction, and expand our market presence. This is a key leadership role that requires a blend of strategic vision, operational expertise, and hands-on management skills.
Key Responsibilities:
- Wholesale Sales:
- Create and execute a comprehensive wholesale sales strategy to drive growth and increase market share.
- Build and maintain strong relationships with key wholesale partners and distributors, including our Outside Sales Representatives.
- Track market trends and competitor activities to identify new business opportunities and threats.
- Develop and manage wholesale pricing strategies and promotional campaigns for each of our wholesale channels and platforms.
- Analyze and report product and sales data to the management team on a regular basis to help inform decision makers.
- E-Commerce Sales:
- Develop and implement e-commerce sales strategies to optimize online revenue and enhance the customer shopping experience.
- Collaborate with the marketing team to create and execute digital marketing campaigns that drive traffic and conversions.
- Analyze e-commerce performance metrics and customer behavior to inform strategy and improve results.
- Oversee the management of our e-commerce platform, ensuring seamless integration with inventory, fulfillment, and customer service.
- Customer Service Management:
- Develop and implement customer service policies and procedures to ensure exceptional support and satisfaction.
- Monitor and analyze customer feedback and service metrics to identify areas for improvement.
- Resolve customer issues and inquiries with a focus on achieving positive outcomes.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience (5+ years) in a sales leadership role, preferably within the consumer goods or retail industry.
- Strong understanding of customer service principles, wholesale sales strategies, and e-commerce best practices.
- Demonstrated ability to develop and execute strategic plans that drive growth and enhance customer satisfaction.
- Excellent leadership, communication, and interpersonal skills, with a track record of building relationships and managing a team.
- Proficiency in sales and customer service software, CRM systems, and e-commerce platforms.
Why Join Us:
- Be part of a small but passionate and creative team dedicated to helping the brand meet its full potential.
- Benefits include Health, Vision, Dental and Life Insurance, Matching 401k, and a generous PTO policy.
- Opportunities for professional growth and career advancement.
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Denver, CO 80216 (Required)
Work Location: In person
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