Sales Director - Senior Living Community
The Reserve at Pasadena Senior Living Community is now seeking a Sales Director to fulfill leasing and move-in goals, provide support to the sales and marketing team, as well as maintaining a positive image of the community with referral sources, residents, and staff personnel.
Essential Functions:
- Schedule, organize, and conduct tours with prospective residents.
- Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
- Create, plan, and implement events to bring in prospective residents such as seminars, speakers, themed events, and family nights.
- Develop and maintain a good working relationship with residents, families, and professional providers of care.
- Maintain a working knowledge of all software programs.
- Participate in weekend call coverage as Manager on Duty.
- Manage move-ins and move-outs to achieve maximum revenue.
- Treat each inquiry with value.
- Work closely with the Executive Director and Regional Director of Sales in the development and implementation of the quarterly marketing plan, weekly marketing strategies, as well as weekly sales reports.
- Create and implement a strong community outreach program.
- Media and Marketing Planning Implementation.
- Meet all expectations of occupancy and budget.
- Keep the Executive Director informed of all sales activity daily.
- Maintain Hot Board/Move-In Move-Out Board.
- Assure that staff investigates every alternative before closing a lead.
- Understand the needs of seniors and the aging process.
- Maintain and work an active, meaningful waitlist.
- Plan and implement special events monthly which prospects attend.
- Perform other duties as assigned.
Requirements
- 2+ years of Senior Living Community Sales Experience (sales, leasing, tours, etc.) required.
- Previous sales/admission experience in a Senior Living Community.
- Bachelor's Degree from a 4-year college or university is preferred.
- Must be highly proficient with computers and software programs - Yardi preferred.
- Must have excellent verbal and written communication skills.
- Must have flexibility with schedule.
- Must enjoy working with the senior population.
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