Job Description Gatesource HR, in partnership with our client, is seeking candidates for the following position: Sales Engineer located in Houston, Texas. Our client is a comprehensive company specializing in Power Transmission Systems. This individual will be responsible for managing the relationships of a current group of strategic End User Customers, Industrial Distributors, and Original Equipment Manufacturer accounts. In addition to that, develop other customer accounts inside the assigned territory. Utilize a consultative selling approach to help our end users and Purchasing enhance their performance by providing unrivaled value and innovation. Build Strategies and execute action plans in support of our business and marketing initiatives to meet sales and profit goals. Through technical knowledge, great customer service, and strong connections, increase our core business focused on Wind's market penetration, and profitability developing solutions to fit customer expectations and needs. Main Responsibilities:
- Sales and Business Development
- Customer Engagement and Relationship Building.
- Technical Consultation and Solution
- Customer Support and After-Sales Service.
Customer Engagement and Relationship Building:
- Identify and target potential customers in the bearing and power transmission industry.
- Conduct market research and analysis to understand customer needs, industry trends, and competitive landscape.
- Build and maintain strong relationships with existing and prospective customers, understanding their requirements and providing them with personalized solutions.
- Frequent visits to customer sites (planning, maintenance, engineering, operations) to assess their needs, provide technical advice, and promote company products and services.
- Participate in events to promote Wind Products and Services.
Technical Consultation and Solution Development:
- Provide technical expertise and support to customers, addressing their inquiries, concerns, and technical challenges.
- Discuss with customers how can collaborate to enhance performance expectations upon application and engineering requirements.
- Gather customer specifications, drawings, and engineering data which must be addressed to Engineering for analysis and as a result customized solution.
- Work closely with the company's engineering team to join the process of customized product development to meet client needs.
- Deliver technical proposals, quotations, and bids for customers (end users, purchasing), ensuring accuracy and alignment with their requirements and procedures.
Sales Indicators and Business Development:
- Develop and execute sales strategies and plans to achieve sales targets and revenue goals.
- Identify and pursue new business opportunities, including new segment markets, facilities, and customer management areas along production lines.
- Conduct regular sales forecasting, pipeline management, and reporting to track progress and identify areas for improvement.
- Collaborate with the sales team and other departments (Quality Control, Engineering, Finance, Logistics, Management) to optimize sales processes, enhance customer experience, and drive business growth.
- Encourage Wind Participation in industry events, trade shows, and conferences to network, promote company products, and generate leads.
Market Intelligence and Competitor Analysis:
- Monitor market trends, competitor activities, and industry developments in the Wind Energy markets.
- Gather and analyze market intelligence to identify emerging customer needs, technological advancements, and competitive threats.
- Provide feedback and insights to internal teams, such as product development, marketing, and management, to drive continuous improvement and innovation.
Customer Support and After-Sales Service:
- Collaborate with the customer service team to ensure smooth order processing, delivery, and post-sales support.
- Address customer inquiries, complaints, and technical issues in a timely and effective manner.
- Follow up with customers to ensure customer satisfaction, identify opportunities for upselling or cross-selling, and foster long-term relationships.
Requirements
- Bachelor's Degree in Mechanical, Industrial, Electrical, Metallurgical Engineering or related.
- 3 to 5 years of experience in the following:
- Industrial sales.
- Technical experience with Bearings and Power Transmission.
- Industrial Maintenance, Engineering, Operations.
- 2 to 4 years of experience in the following:
- Industrial design and manufacturing.
- Fluent in English, Spanish preferred.
Benefits Salary:
- $90,0000-$95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance