Work Location:On-site in NYC (50% work from office)A Salesforce Business Analyst plays a critical role in bridging the gap between business needs and Salesforce technology solutions. This professional collaborates closely with stakeholders to understand their requirements, translate them into Salesforce capabilities, and optimize business processes.As a Quality Assurance (QA) Developer is responsible for ensuring the quality and reliability of software applications through rigorous testing and quality control processes. This role involves designing and executing test cases, identifying defects, and collaborating with developers to resolve issues.Responsibilities:1. Requirements Gathering: Collaborate with business stakeholders to gather and document detailed business requirements. 2. Process Improvement: Identify opportunities to streamline and improve business processes using Salesforce technology. 3. Testing and Validation: Ensure that Salesforce configurations and customizations meet business requirements through testing and validation. 4. User Training: Provide training and support to end-users to maximize their utilization of Salesforce. 5. Documentation: Create and maintain documentation for Salesforce configurations, processes, and workflows. 6. Collaboration: Work closely with Salesforce administrators, developers, and other stakeholders to implement solutions. 7. Test Planning: Develop test plans and strategies based on project requirements and specifications. 8. Test Case Design: Create detailed test cases and test scripts to thoroughly assess software functionality. 9. Test Execution: Execute manual and automated tests to identify defects and ensure software meets quality standards. 10. Defect Reporting: Document and track defects, providing clear and concise information to developers for resolution. Qualifications:- Bachelor's degree in a related field (such as Business, IT, or Computer Science). - Salesforce certifications, such as Salesforce Certified Business Analyst, are a plus. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Familiarity with the Salesforce platform and its capabilities. - Strong knowledge of software testing methodologies and tools. - Excellent problem-solving and debugging skills. - Attention to detail and a commitment to delivering high-quality software. - Strong communication skills to convey testing results and collaborate effectively with the development team. - Familiarity with agile development methodologies is a plus.Flexible work from home options available. Compensation: $100,000.00 - $105,000.00 per year About UsTriunity is a Product Development, Staff Augmentation, and Consulting Services company providing solutions and services in North America. We provide IT services and technology solutions to various business verticals like Healthcare, Pharma, Banking, Finance, etc. Our goal is to develop a long-term partnership with businesses and help them get a competitive advantage by providing IT infrastructure and software platforms.Lead by experts in the IT industry with a proven record of delivering software solutions, consulting, and staffing services, we have expertise in fulfilling client needs in terms of customized business solutions as well as IT consulting. At Triunity, we always try to bring the right mix of skills, technologies, and experts together which helps our clients to stay ahead in the competition. Our goal is to make our clients empower with cutting-edge technologies and take care of all their IT needs so they can focus more on their core business.Triunity CultureOur core value is our people and our teams . We believe the real mantra of success is like minded people with right mix of technical and analytical skills. Our strength lies in bringing right set of people and delivering work as a team. Be it expert or intern Triunity always always value its own people and give them platform to excel in their career.At Triunity you can expect
- Challenging & Friendly
- Work on new edge technologies & tools
- Work with industry experts
- Solving complex client problems and delivering solutions
- Working on projects lasting from six months to several years
Careers & Growth ModelAt Triunity people are motivated by the complexity and challenges they face when working on client projects . We always motivate our people to keep learning new technologies and also give them platform where they can get chance to show their technical and analytical skills . We help our people in adding latest technologies ,tools, methodologies and certifications to their resume by arranging trainings , seminars and knowledge sharing sessions.