We are seeking a dynamic and driven Inside Sales Lead to join our team in a manufacturing environment.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
The ideal candidate will have strong leadership abilities, excellent computer skills, and a talent for communicating effectively. In this role, you will oversee the inside sales team, manage customer accounts, and ensure customer satisfaction while driving sales growth.
Key Responsibilities:
Lead and manage the inside sales team, providing guidance, training, and support to meet performance goals. Develop and maintain strong relationships with customers by understanding their needs and providing tailored solutions. Handle customer inquiries, process orders, and resolve complaints in a timely and professional manner. Monitor sales metrics and performance, adjusting strategies as needed to achieve targets. Collaborate with other departments, including production and shipping, to ensure customer orders are fulfilled accurately and on time. Utilize CRM systems and other software to track customer interactions, orders, and generate sales reports. Assist in the development of sales strategies and initiatives to drive revenue growth. Ensure the sales team maintains up-to-date knowledge of products, services, and industry trends. Manage and optimize internal processes to improve efficiency and customer satisfaction. Benefits:
Competitive hourly wage of $22 - $24. Health, dental, and vision insurance. Paid time off and holiday leave. Opportunities for career advancement and professional development. If you're a motivated leader with a passion for sales and a knack for building relationships in the manufacturing industry, we encourage you to apply!
Qualifications:
Proven experience in a sales leadership role, preferably within a manufacturing or industrial environment. Strong computer skills, including proficiency with CRM systems, Microsoft Office, and sales tracking software. Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team. Ability to manage and resolve customer issues while maintaining positive relationships. Strong organizational and multitasking abilities. Ability to analyze sales data and adjust strategies to meet objectives. High school diploma or equivalent required; a degree in business, sales, or related field is preferred. #J-18808-Ljbffr