Job Title: Sales LeadCheck out the role overview below If you are confident you have got the right skills and experience, apply today.Reports To: General ManagerTravel: Local Travel RequiredCompensation: TBD by ADThe Sales Leader plays an important role in accelerating growth for a territory of KidStrong Centers. This position is responsible for meeting and exceeding goals and targets related to member growth, retention, and community engagement. The Sales Lead will demonstrate a deep understanding and passion for the KidStrong brand and curriculum to meet and exceed sales goals. A laser focus on lead generation and follow-up is essential. Flawless maintenance of company-generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required.This is not a 9a-5p job. To be successful, the Sales Lead must make calls and interact with parents when they are available (mornings, evenings, and weekends). This role is based out of a location TBD by the Area Developer (5 days a week) and will spend at least 1 shift per week in the center. Additionally, this role will go out into the community spreading the word about KidStrong! Flexibility in availability is required.RESPONSIBILITIES:
- Drive membership sales through high-volume outbound phone calls on inbound leads (200+ calls/day is typical effort).
- Execute sound communication with the centers to ensure observations, trials, and new members receive a world-class experience.
- Self-management and motivation to exceed KidStrong sales targets.
- Oversee the sales process and systems.
- Manage sales data and present assessments of sales results and plans to drive overall portfolio performance.
- Work closely with Area Developer and Director on scheduling observations, trials, and enrollments by managing and following up on inbound leads.
- Respond and follow through in a timely manner with all KidStrong owner requests and client/lead requests.
- Provide and maintain the highest level of customer service beyond the sale to protect brand integrity.
- Create and implement quarterly community engagement plans to drive lead generation and support brand awareness.
- Proactively source partnerships and corporate sales opportunities.
- Support center-level initiatives such as center maintenance and training.
- Work 4 weekdays and 1 weekend day with the following schedule:
- Monday-Thursday 3:00pm-7:00pm
- Saturday 9:00am-1:00pm
- Maintain dependable attendance to team meetings and community events.
QUALIFICATIONS:
- 2+ years of experience in health, fitness, or hospitality sales preferred.
- Availability to work the required schedule; this is not a 9a-5p job.
- Experience with systems like ZenPlanner, Sales Messenger, HubSpot, Google Sheets/Docs/Slides, and auto dialer systems preferred.
- Prior experience in outbound phone sales is strongly preferred (200+ calls/day is typical effort).
- Proven track record of exceeding sales targets/quota.
- Strong sales mentality and comfort with outbound sales efforts.
- Excellent verbal and written communication skills.
- Strong work ethic, integrity, and professional demeanor.
- Practical work experience using Microsoft Office Products.
- Prior CRM experience (Salesforce, etc.) is strongly preferred.
Supervisory Responsibilities:This position will not directly supervise any employees.Sphere of Interaction:The Sales Lead will work closely with other Sales Managers, Directors within the Region, KidStrong families, and potential members.DNA / Competencies:Competitive:
- Strong internal drive and desire to grow the KidStrong member base.
Result Driven Communication:
- Speaks clearly and persuasively in positive or negative situations.
- Responds well to questions; listens and gets clarification.
- Demonstrates group presentation skills; participates in meetings.
- Writes clearly and informatively; edits work for spelling and grammar.
Passionate/Professional:
- Approaches others positively and treats them with respect.
- Maintains a positive presence under pressure.
- Accepts responsibility for own actions; exhibits high level of ownership.
- Follows through on commitments.
- Gives and welcomes feedback.
Organized:
- Prioritizes and plans work activities; develops realistic action plans.
- Sets goals and objectives.
- Focused on plan and execution to deliver results in a timely manner.
- Embraces innovation and a quickly-changing landscape.
Resilient:
- Optimistic; solution-based mindset.
- Strong rebound after setbacks and welcomes learning opportunities.
Active Listener:
- Balances team and individual responsibilities.
- Exhibits objectivity and openness to others' views.
- Contributes to building a positive team spirit; supports everyone's efforts to succeed.
- Puts the success of the team above own interests; able to build morale and group commitments to goals and objectives.
Community Builder:
- Innate desire to care for and connect with KidStrong families.
- Represents KidStrong with pride and passion in the community at all times.
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