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Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you'll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.
What you'll do:
Sales
- Create a store environment embodying our core value of Spreading Good Vibes.
- Process in-store sales, returns and exchanges.
- Manage client outreach via personalized communication.
- Maintain up-to-date client information, requests and product feedback.
- Assist in the planning & execution of in-store events.
- Analyze key business metrics to identify performance improvement opportunities.
- Utilize business tools as well as personal market-specific insight to drive results.
Operations
- Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders.
- Utilize available resources consistently & effectively.
- Collaborate with Leadership Team for monthly supply orders.
- Prepare store & team to ensure the success within your four walls.
- Communicate successes and opportunities to Store Leader.
Visuals
- Maintain a neat, clean and organized salesfloor & register area.
- Represent and reinforce brand standards in a positive manner through strong visual presentation.
- Help support floor moves based on seasonal roll-outs.
- Partner with the team daily to ensure the floor is fully restocked based on sell-through.
People
- Uphold & drive goals, fostering a positive atmosphere for all.
- Champion high standards that empower others to excel within the store & company at large.
- Recognize and highlight individual & team performance.
- Communicate effectively.
- Collaborate & builds trust.
Physical Requirements
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
What you'll have:
- Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months' time.
- Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
- Strong communication skills with the ability to effectively communicate across a multitude of channels.
- Demonstrated ability to assist a leadership team with coaching and development.
- Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business.
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
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