Location: New York,NY, USA
Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards nd embrace their uniquely local community in order to curate exciting, approachable, and local travel experiences for guests.What We Offer:This is a bonus eligible positionCompetitive health & wellness benefits, 401(K) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementEmployee Hotel Rates, other discounts, perks and morePurpose:The Sales Manager will support the sales efforts for Loews Hotels. Builds and strengthens relationships with existing and new customers to enable future bookings. Promote awareness to corporate and incentive markets via travel to respective regions in the country providing presentations and personal sales calls. Maintain communication/relationship with NSO network, as well as other Loews hotels toward achieving pre-determined revenue goal. Negotiate contract specifics to achieve maximum profitability while satisfying customer needs. Develops relationships within community to strengthen and expand customer base for sales opportunities.Duties and Responsibilities:Deliver revenue expectations in line with overall hotel budget.Achieve annual goals as designated by DOSMaintain efficient and time processing of paperwork, files and reportsDevelop strong working relationships with hotel department heads and operational areas.Provide weekly and monthly reports of sales calls and marketing actions as requested by DOS/MRespond promptly to requests by DOS/M and/or DOM for reports and other assignments.Actively prospect new business and secure repeat events.Conduct site experiences and entertain potential and existing clients.Attend networking functions and trade shows as needed to promote the hotel.Develop and maintain an account base, as designated by DOS, to achieve hotel revenue goals.Be responsible for and implement a sales action plan for the development of the designated market segments which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation and entertainment.Respond promptly to all inquiries and correspondence from clients, prospects and lead referrals.Execute sales calls and sales trips as designated.Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.Be knowledgeable of local and national competitive hotels and marketing strategies.Promote and sell to assigned market in defined geographic region or vertical segment.Execute activities to include but not limited to sales calls, property tours, entertainment, FAM trips, trade shows, etc.Develop and foster business (new and existing) through pro-active direct sales.Promote local awareness through maintaining relationships with new and existing customers.Identify potential new customers; develop strategies for increasing sales or market share.Adhere to all Loews Hotels booking guidelines.Develops relationships within community to strengthen and expand customer baseMaintain communication/relationship with NSO TeamMaintain communication/relationship with Loews PropertiesSupport and promote all Loews Hotels Corporate programs to increase customer awarenessBe a brand ambassador and reflect company values at all times.Supportive Functions and ResponsibilitiesRespect guidelines of confidentiality and code of ethics in all company areas.Represent Loews Hotels in a professional manner at all times.Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsSpecific Job Knowledge, Skills, and Abilities:Must have excellent communication, organizational and guest relations skills.This position requires a high degree of independent judgment and discretion in decision-making with minimal supervision.Salary range for this position, based on experience, is $72,000.00 to $90,000.00.