Berkshire Hathaway HomeServices Northwest Real Estate is routinely ranked one of the leading residential real estate agencies in the United States. Since its founding in 1948, the company has grown to nearly 1,100 real estate professionals in 33 offices serving the Portland metropolitan area, Southwest Washington, Central and Southern Oregon, the Oregon coast and the Seattle area. It has earned a reputation for service excellence, received The Business Journal's Corporate Philanthropy Award, and been repeatedly named one of The Oregonian's Top Workplaces. Berkshire Hathaway HomeServices Real Estate offers agents, employees, and clients the strength of a growing national network, one of the most respected brand names in the world, and tremendous depth of experience in the Pacific Northwest, one of country's most sought-after markets. Job Duties and ResponsibilitiesRecruiting Sales Associates (25%)
Develop and execute strategies and activities to recruit experienced and new independent contractor sales associates. Growth is critical to the success, sustainability and culture of a real estate office so the expectation is recruiting is a daily activity. Develop Sales Associates (25%)
Develop and execute regular coaching with sales associates to achieve high technical and sales knowledge, performance, and success. Assist in the assignment of mentors to new sales associates. Achieve high sales associate participation and satisfaction in training and education programs and initiatives, including company programs plus office level programs. Offer quarterly to each sales associate an opportunity to meet to conduct a quarterly performance appraisal. Facilitate the execution of annual business planning with sales associates. Retain Sales Associates (25%)
Develop and execute strategies and activities to retain experienced and new independent contractor sales associates. Implement office activities and community outreach to create positive office morale and community exposure. Sales Office General Management (25%)
Provide timely and effective support to sales associates related to all areas of real estate transactions. Help sales associates resolve difficult transaction issues. Coach sales associates on difficult customer and sales issues. Organize and lead effective office sales meetings. Implement and manage programs and practices to meet or exceed operating objectives including profitability, office budget, revenue and transaction volumes, core services utilization, space utilization, and other key operating metrics as defined by executive management. Execute programs and practices to achieve affiliate businesses' goals and initiatives (mortgage, PARES, home warranty, relocation). Promote affiliated services and products to sales associates to meet and exceed office objectives. Develop and maintain strong partnerships with affiliated services staff. Communicate, implement and support company programs, initiatives, changes, and information to agents & staff. (Examples - marketing programs, technology initiatives, human resource programs, etc.). Display a positive commitment and loyalty to the company and brand. Manage staff including recruiting, selecting, training, developing, evaluating, coaching, motivating, scheduling, supervising, and administering salary. Provide timely and accurate reporting and information as requested by corporate departments and/or as needed for effective management. Attend company meetings and events. Develop and maintain a positive and motivated office environment through good communications, strong sales associate and staff relationships, and office events and programs. Minimize and effectively resolve sales associate and staff conflicts or complaints. Maintain high visibility and availability for sales associates and staff. Actively participate in community activities, local and state board of realtors. Develop and maintain knowledge of all applicable company policies and procedures, real estate regulations and guidelines, and industry market information and trends. Ensure staff compliance with all applicable company and regulatory policies and procedures. Perform other duties as requested or as needed to fulfill the purpose of the job. Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications Education:
- Bachelor's degree in business related field with advanced professional management training; or equivalent work experience and knowledge.
Experience:
- Six+ years of real estate experience with a documented history of sales success and strong transactional expertise.
- General business experience in sales, management, or administrative management to include budgeting, supervisor experience and business planning.
- Previous real estate sales management experience with successful results in both profit management and sales associate recruitment and retention desired.
Knowledge and Skills:
- Solid knowledge of all aspects of state and federal real estate regulations.
- High level of technical and transactional real estate expertise.
- Competent technology skills to include basic MS Office skills, proficiency in real estate related internet applications, and experience with communication device technologies.
- Excellent oral and written communication and interpersonal skills, including presentation skills.
- Ability to prioritize and handle multiple issues and projects concurrently. Strong organizational skills with a high degree of quality and detail orientation.
- Effective analytical, problem-solving and decision-making skills.
- Action oriented.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
Wage: $70,000 - $75,000 annually; actual wage is based upon education and experience. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Location: Burien, WA 98166 Equal Opportunity Employer