Description Position at EF Educational Tours Start Date: Fall 2024 Location: Cambridge, MA EF Educational Tours is looking for an entrepreneurial manager to lead a team of Tour Consultants in our Boston office, focusing on growing their educational travel programs. As Sales Manager, you will both inspire and motivate your team-focusing on helping them craft their sales strategies, as well as helping facilitate their professional development. You will work closely with a Director of Sales or Senior Director of Sales to drive a strategy focused on identifying growth opportunities and maximizing investment. This will include creating initiatives around acquiring new schools, repeating schools, and growing travel programs within existing schools. Your success will be measured on the performance of your direct reports. Who you are:
- Leader - you have presence and can easily build trust and motivate a team
- Communicator - you have excellent communication and facilitation skills
- Adaptable - you are comfortable in a consistently changing environment
- Strategist - you have strong analytical skills. You have an ability to teach and coach on systems and process. You also possess a deep understanding of our market, customer, and reporting
- Coach - a natural teacher, you gain ultimate satisfaction from helping people develop
- Collaborator - you have a demonstrated track record of working cross-functionally to ensure both internal and external customer satisfaction
- Problem-solver - you proactively identify opportunities for the team and act on them
- Go-getter - you have a high capacity and ability to organize multiple different priorities and manage your time effectively.
Performance Objectives:
- Hiring, managing, and developing Tour Consultants. A Sales Manager will engage in hiring top talent and developing them into innovative sales professionals who can run a healthy business. The Sales Manager will ensure Tour Consultant success through teaching their direct reports the fundamentals of the role and coaching Tour Consultants to success in goal achievement.
- Driving sales strategy. A Sales Manager will learn and understand trends of the market and work with the Director of Sales to implement a double-digit growth strategy. This includes understanding education and economic trends within the market and helping Tour Consultants design a strategy for sustained growth in their respective markets. The Sales Manager will collaborate with the Sales Leadership to understand the return on investments in each region.
Core Responsibilities:
- Weekly one-on-ones with Tour Consultants to help them learn to dissect the qualitative and quantitative metrics needed to evolve through the Entrepreneurial Sales Development Program
- Coaching on time management, results management, and how to use dashboards
- Meet regularly with the Director of Sales and Sales Trainer to ensure a collaborative effort to develop staff and drive the business forward
- Meet with the Director of Sales to better understand your strengths and areas of opportunity as a coach and strategic leader
- Drive initiatives specific to market and team growth
Your Demonstrated Abilities...
- A minimum of 1-year team lead experience-proven track record of motivating the performance of others and playing a lead role on the team (leading team meetings, partnering with manager on team strategy, peer coaching, etc.)
- Success in building and executing an innovative sales strategy
- Strong analytical skills and ability to tell a story to motivate behaviors
- Exceptional presentation skills and confidence to engage with the various players in your market
- Proven success with difficult conversations and delivering constructive feedback
- Participation in Future Leaders Program or Sales Coach experience preferred.
- Excellent relationship building skills both internally and externally
- Adaptability in a consistently changing environment
Why you'll love working here: Perks, Benefits, and more! This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support. In addition, you can expect:
- Paid International Business Travel opportunities
- Eligibility for our Workplace Flexibility Program: This role is based in our beautiful downtown office, with up to two days working from home per week with our pilot hybrid work model
- Commitment to professional growth: robust monthly calendar of trainings and workshops
- Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits and a yearly fitness reimbursement
- Frequent social and learning events, including access to our employee-run EFinity groups
- Robust Employee Assistance Program
- Tuition reimbursement
- Tenure-based sabbatical eligibility
- EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
- Discounts at local venues and businesses
- Compensation: Based on experience, compensation starts at $80,000 annually plus bonus potential
About EF Education First Some companies are in the Business of Technology. Others are in the Business of Finance...Sports...Or Soft Drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. We're in the Business of Understanding. For over 60 years we've been the leader in international educational programs and culturally rich travel experiences with the power to change how people think, feel and act. The programs we deliver open the world to students and travelers in ways that challenge biases, overcome barriers, and pave the way for a more understanding world. You'll find us working across more than 50 countries, with offices in some of the world's greatest cities - each one filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it's what we do with it - building greater understanding, breaking down barriers, and creating a better world...that makes all the difference.