Location: New York,NY, USA
Description
The Worldwide Field Enablement (WWFE) team is seeking an Enablement Specialist to help provide an exceptional unified onboarding experience for all AWS Sales roles. Onboarding is strategic to AWS because the new hire experience sets the tone and often determines employee satisfaction and productivity throughout their career at AWS. A successful candidate has experience working in teams with strong strategic and operational capabilities.
This role will play an integral part in driving success in an environment of fast paced change. The successful candidate will combine a solid fluency of Bias for Action and Deliver Results in a global setting. This position will work with a broad set of stakeholders supporting the extended AWS sales organization, including Industry Sales, Marketing, Professional Services, Public Sector, AWS Global Sales (AGS), and the Partner (APO) team. The ideal candidate has strong communication skills, ability to work cross-functionally, and translate business needs into impactful business outcomes. They have prior experience with Sales Enablement, working in a program team, and deep understanding of how the field operates. This is a hands-on position, with the ideal candidate willing to roll up the sleeves and get things done.
Key job responsibilities
Design and deliver an exceptional, streamlined onboarding program that consistently prepares new hires for success
Partner cross-functionally with field productivity teams, learning & development, HR, and other stakeholders to understand onboarding requirements and translate them into an engaging learning experience
Develop and maintain onboarding curriculum, including training content, job aids, and other resources to enable new hires
Measure onboarding effectiveness through data analysis and feedback, and continuously optimize the program based on insights
Serve as the subject matter expert on all things related to onboarding, providing guidance and support to new hires as well as hiring managers
Document onboarding processes and standardize them globally to ensure consistency and scalability
Leverage strong written and verbal communication skills to engage with leadership and report on program impact
A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About the team
The Global Enablement Programs leader is responsible for working backwards from the field needs to define the enablement strategy within a highly matrixed organization. They ensure relevance and adoption of our global roster of programs, continue to evolve and develop state-of-the-art enablement programs, and scale new programs, all whilst hiring and developing the best builders and leaders within the organization.
Basic Qualifications
- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.