Sales Operations Specialist opportunity available with growing packaging/plastics company!This Jobot Job is hosted by: Marcus CurielAre you a fit? Easy Apply now by clicking the Apply buttonand sending us your resume.Salary: $85,000 - $105,000 per yearA bit about us:We are a single-source supplier of stock and custom packaging as well as packaging machinery and automation solutions. Our strategic and comprehensive approach gives you peace of mind knowing that we don't just sell you a box; we provide consultation every step of the way for cost savings and enhanced productivity. We are growing and looking for a Product Manager to join the team!Why join us?
- Strong company culture.
- Competitive compensation package – base + bonus.
- Comprehensive employer-paid benefits package.
- Professional development and growth opportunities.
Job DetailsKey Responsibilities:Sales Operations Support:
- Order Management: Process and track customer orders, ensuring accurate and timely delivery of products.
- Sales Coordination: Act as a liaison between the sales team, customers, and internal departments to facilitate smooth sales operations.
- Customer Support: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Sales Reporting: Generate and analyze sales reports, track key metrics, and provide insights to support decision-making.
- Sales Tools & CRM Management: Maintain and update the CRM system, ensuring data accuracy and providing training/support to the sales team.
Product Management:
- Product Lifecycle Management: Assist in managing the product lifecycle, from development to launch, including coordinating with R&D, production, and marketing teams.
- Market Research: Conduct market research to identify customer needs, market trends, and competitor analysis to inform product development and sales strategies.
- Pricing & Margin Analysis: Collaborate with the sales and finance teams to establish pricing strategies, analyze margins, and ensure profitability.
- Product Training: Develop and deliver training materials to educate the sales team and customers on product features and benefits.
- New Product Launches: Support the launch of new products, coordinating cross-functional activities to ensure successful market introduction.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 3-5 years of experience in sales operations, product management, or a similar role within the packaging industry.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Proficiency in CRM systems, Microsoft Office Suite, and sales reporting tools.
- Excellent communication and interpersonal skills, with the ability to work effectively across teams.
- Detail-oriented, with strong organizational and project management skills.
- Ability to thrive in a fast-paced, dynamic environment.
Interested in hearing more? Easy Apply now by clicking the Apply button.