Position: Sales Operations Specialist
Location: Sugar House, Salt Lake City (3 days a week and 2 days WFH)
ABOUT US
At Gozney, we're on a mission to change the way the world cooks outdoors. Since 2010, Gozney has made cooking with fire easy by pioneering next-level pizza ovens. Harnessing knowledge from our origins in commercial ovens, Gozneys multi-award-winning outdoor pizza ovens are beautiful, high-performing, durable tools designed for chefs and made intuitive for beginners, so anyone can make, create, cook, connect, discover, and grow. We are creators of new experiences, and were seeking motivated individuals excited to join our expanding team and embark on an incredible journey. We are passionate, innovative, bold, and relentless. All while having a ton of fun. Whether you're excited about pizza, outstanding products, food culture, lifestyle, the outdoors, or thrill-seeking or if you're simply looking for a company that values you apply today.
SUMMARY
The Sales Operations Specialist will deliver outstanding supply chain performance through all aspects of planning and execution in support of our customers' business.
RESPONSIBILITIES
Deliver and provide best in class processes to support retail customersEstablish solid relationships with retail customer buying and planning teamsProvide insight to customers through CPFR relationships, inventory and sell-thru analysis and reporting, purchase order management, and managing customer returns processManage end-to-end Order Management processes including:Order entry and scheduling through EDI or manual order managementOrder processing & fulfilment with global 3PL warehouses and/or factories ensuring any customer specific shipping and routing requirements are metSelection of most cost-effective shipping method and carrier to meet customer expectationsAdvance Ship NotificationsInvoice processing for all retail ordersSupport sales team in securing and maintaining customers and manage account and item set-up processesEstablish performance measurement systemsOther duties as neededWHAT WE ARE LOOKING FOR
Be committed to exceptional customer satisfactionBe able to plan ahead and deal with unexpected business and market changesBe able to multitask in a fast-paced environmentHave knowledge of retail complianceHave exceptional analytical, problem solving, and organizational skills with strong attention to detailHave strong interpersonal skills and ability to build customer and vendor relationshipsHave a background in excel, excel formulas, pivot tables and power queriesBe able to work individually and in teamsBe reliable, consistent, and dedicatedHave a working knowledge of routing guide requirements and specifications1-2 years of sales operations and/or supply chain planning experienceBachelors Degree in Business Administration, Logistics, Supply Chain, or related fieldExperience with global retail and distribution accountsA BIT ABOUT WHAT WE OFFER
- Competitive salary, bonus scheme, 401K match program, medical/dental/vision, and pizza!
- Paid parental leave
- Flexible/Unlimited PTO policy
- Fun hybrid work environment
- Free Roccbox and Friends and Family discount on Gozney products
Diversity and Inclusion Commitment:
Gozney is an equal opportunity employer that values diversity and inclusion. We embrace individuals of varied nationalities, backgrounds, experiences, abilities, and perspectives. Our ongoing commitment is to foster an inclusive and supportive workplace, enabling you to excel in your career.