Location: Macon,GA, USA
Description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the Macon Yard Dispatcher, you will be responsible for overseeing the daily yard duties/responsibilities in Macon and prioritizing tasks amongst the yard coordinators.
Primary Responsibilities:
Evaluate current workload on the Macon yard and facilitate the coordination of yard coordinators to ensure all tasks are completed in a timely manner.
Ensure that there is communication between customers and yard coordinators and that all customer needs are handled appropriately, while still facilitating any other current yard requests.
Be in constant communication with sales coordinators and shop supervisors about machine needs and staging machines for customer pickup.
Jump in and assist yard coordinators during busy moments and ensure that nothing falls through the cracks and gets forgotten about.
Oversee that attachment transfers are handled in a timely manner amongst the team.
Be in constant communication with the transportation coordinator in Macon and ensure that all transfers are properly staged so they can be picked up in a timely manner.
Help ensure that the current yard layout/process is being followed and all attachments and machines have designated areas to be inventoried.
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have excellent communication skills. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to give direction and work in a team environment is essential to this position as well.
Education/Experience:
Required Qualifications/Skills:
Strong interpersonal and communication skills
Drive
Vision
Accountability
Initiative
Problem Solving
Multitasking
PC proficiency (email, Microsoft, basic data entry)
Safety Conscious
This position is eligible for a cell phone allowance as they will be required to use their personal cellphone for business.
Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identification.
Preferred Qualifications/Skills:
Microsoft office
Basic Computer skills
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)