Location: Grand Rapids,MI, USA
**Sales Representative**
**Sales | Grand Rapids, MI | Full Time**
Job Description **At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our namesuggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding Greenhouse of Brands and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A GREENHOUSE OF BRANDS beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.**
**We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.**
**Our team includes the nations most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.**
**Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.**
****Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.****
****About the Job:****
**The purpose of the Sales Representative is to satisfy customers needs and requests, respond to customers in a timely manner, and deliver a positive customer experience. The position will be responsible for growing the companys cannabis business by building successful, long-term client relationships.**
* **Maintain a thorough knowledge of the company and its products**
* **Understand and adhere to all applicable regulations and company policies & procedures**
* **Maintain a high level of knowledge regarding the industry, products, and regulations**
* **Co-manage a portfolio of accounts to achieve long-term success**
* **Develop positive relationships with customers and distributors**
* **Act as the customers primary point of contact and handle customers individual needs**
* **Resolve conflicts and provide solutions to customers in a timely manner**
* **Report regularly and as requested on the status of accounts and transactions**
* **Suggest actions to improve sales performance and identify opportunities for growth**
* **Raise awareness of companys brands in the marketplace by using marketing tools, attending promotional and industry events, and providing training to dispensary staff**
* **Seek unique and creative ways to promote companys brands within scope of authority**
* **Represent Holistic at industry events**
* **Track and report on customer preferences, and provide feedback and data to Marketing and Sales regarding customer requests and event outcomes**
* **Foster a workplace that upholds Holistic Industries aim to be the Best Place to Work, Shop and Invest in Cannabis**
* **Other duties as assigned, or any reasonable request from any member of management**
* **Physical Requirements of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to perform reaching, grasping, lifting, walking, standing, talking, hearing, seeing, and repetitive motions. The employee may be required to walk and/or stand for extended periods of time, as well as stoop, climb stairs, bend over, and/or crouch. The employee will experience long periods of prolonged use of office equipment including computers and phones.**
****About You:****
**General**
* **Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.**
** Education/Experience**
* **A four-year degree with a focus in Business or Marketing is preferred**
* **Proven work experience as a sales account manager/executive is required**
* **Cannabis industry experience in a licensed operation/facility is strongly preferred**
** Technological Skills**
* **Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint**
* **Experience with CSR software**
**Required Knowledge and Skills**
* **Excellent written and verbal communications and negotiations skills**
* **Ability to deliver an excellent customer experience**
* **High level of attention to detail**
* **Understanding of sales performance metrics**
* **Professional demeanor, strong work ethic, ability to initiate and follow through on work independently and adapt to changing priorities**
* **Able to maintain confidentiality**
* **Ability to work collaboratively in a team environment**
* **Ability to work a nontraditional schedule as needed, including evening and weekend work**