Sales Service Coordinator
$43k-$45K annual salary 1st shift (Direct Hire) Indianapolis, IN Description Are you outgoing, persuasive, and great with people? Put your skills to work with us! We're hiring a full-time Sales Service Coordinator in Indianapolis, IN. If you have 1-2 years of experience, we want to hear from you. Don't miss out—apply today! Perks & What's In It For You
- Competitive hourly rate
- On the job training
- Overtime opportunities
- PTO
Job Details and Duties
- $43k-$45k annually
- 1st shift, Monday – Friday, 8:00am-5:00pm with one late evening day
- Answer inbound calls from external and internal customers and diagnose performance issues with windows and doors
- Schedule service technicians to complete assigned service tasks .
- Order products and parts for successful completion of service events
- Track service events from inception to completion – provide status updates to customers, sales personnel, and management
- Manage customer collections
- Apply for appropriate credit from Pella Corporation for warranty work
- Assist walk-in customers who need service parts or to schedule service work.
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Job Requirements
- 1–2-year experience in project coordination or construction is preferred
- Proficient with Microsoft Office software applications
- Must be a team player and exhibit a strong desire to learn and promote self-growth
- Must be able to demonstrate organizational skills, prioritize tasks and meet deadlines
- Ability to work in a fast-paced environment
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.