Sales Support/Appointment Coordinator
: Job Details :

The largest used car dealership in Ohio is booming with business and we need some great phone warriors!Are you a self starter? Do you practice and believe in providing A1 customer service?Are you motivated to advance your career?Do you like to stay busy?If yes, then we want Y O U!SummaryThe Customer Service Sales Support Representative is responsible for receiving, processing, verifying, and distributing information from inbound and outbound calls to include, but not limited to, inquiries on new and pre-owned vehicles, dealership generated internet leads, and providing general information.You will be speaking to a lot of people each day. The nice thing is that they are all WARM LEADS. (No cold calling)Essential DutiesWork cohesively with the assigned sales staff to ensure customer follow up and engagement is being completed.Ensure all contacts are professional, courteous and noted in the system with a significant message which benefits the customer and dealership resulting in an in-store visitTranslate, with sales staff, the best contact method for the customer, i.e.: email, phone or messagingAnticipate timely follow-up with prospectsReview prospect information to ensure dealership is receiving all relevant information neededAssist in overflow phone calls and internet leadsOther duties assignedRequirementsSelf Starter mentality and ambitious spiritEagerness to learn and improveExcellent communication skills and follow upDriven by resultsAbility to sit for prolonged periods of timeClean driving record and valid driver's licenseAbility to pass a background check and drug screeningWhat We OfferMedical, Dental & Vision InsuranceCompany Paid Life Insurance401K Plan + MatchGenerous Paid Time OffUp to 3 Weeks Paid VacationGrowth OpportunitiesPromote From WithinPaid TrainingEmployee Vehicle Purchase PlansFamily Owned and OperatedLong Term Job SecurityHealth and WellnessDiscounts on Products and ServicesCell Phone DiscountsFitness Membership DiscountsReferral Bonus Opportunities for all employees up to $3,250We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state or local laws.