Sales Support Coordinator
: Job Details :

Reference #: JR-2024-13254 At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.Reimagine What's PossibleAre you a proactive problem solver who thrives in a fast-paced environment with excellent communication skills and a passion for delivering top-tier customer service? Air Products is looking for a motivated and detail-oriented Sales Support Coordinator to join our dynamic team at our Headquarters in Allentown, PA.The Sales Support Coordinator provides daily support to the South sub-region Sales Team to assist with the tasks related to signing new business and renewing/modifying existing accounts. This role requires working with all segments of our Sales team including Field / Central Sales, Distributors, Microbulk, and Generated Gases, as well as with Customer Master Data, Billing, Logistics, Business Support, Engineering, Quality, and EST.What's In It for You:At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below! Affordable Medical, Dental and Vision Insurance (day 1 of employment) 401k with 100% vested company core and match Paid Vacation, holidays + sick time Paid Parental leave (Up to 8 weeks for both parents) Backup Child and Adult Care benefit Adoption assistance Flexible spending accounts (medical, dependent daycare) Life Insurance (AD&D- Paid for by Air Products), Supplemental AD&D Legal Plan & Identity theft coverage EAP (Employee Assistance Program) Many more supplemental benefits availableRequired Skills / Abilities: Self-starter with strong desire to succeed in a complex internal and external environment. Ability to work as part of a team. Responsive and detail oriented. Strong written and verbal communications skills. Strong organizational skills and ability to multitask. Strong influencing skills and ability to work cross functionally. Knowledge and understanding of industrial gas contract language. Knowledge of CRM, SAP, BW, Workbooks.Key Job Responsibilities: Prepare, validate, and process contract packages. Use of CRM to view account structure and accuracy of Sales Rep input. Comply with SOX requirements as defined by process narratives and control matrices. Contact customers directly for data validation or data inquiry. Assist in the resolution of customer billing issues. Coordinate necessary activities with the Sales teams as it relates to customer specific issues. Provide support to the Sales team with reports (customer analysis & territory analysis).Minimum Hiring Requirements: High School diploma or equivalent required. 5 years minimum of experience supporting a large/global team. Industrial gas sales contract knowledge preferred.Join Air Products, where we proudly value the skills, dedication, and leadership that veterans bring to the table. As a veteran-friendly organization, we actively encourage and welcome veterans to apply for various roles within our company. We recognize the unique strengths and experiences that veterans contribute, and we foster a workplace that honors your service while providing a platform for professional growth.#LI-Onsite #LI-AT1 #INDCORWe are the world's largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion i our culture, and each person knows they belong and matter. To learn more, visitAbout Air Products.We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment.We are an Equal Opportunity Employer (U.S.).You will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at ...@airproducts.com. General application status inquiries are not answered by this mailbox rather you'll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.Air Products is an Equal Opportunity Employer (U.S.) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Air Products is also committed to Employment Equity (Canada). Individuals who may have an accommodation need related to applying for positions with Air Products in the U.S. and Canada, should contact Air Products at 1-800-###-####, Option #1.